NTD ID 50118 · Full Reporter

Chicago Metra

Chicago Metra carried 35,051,943 boardings in FY2024 at $28.21 per ride and $23.53 in subsidy per ride. Ten years of NTD data, by mode.

Chicago, IL Chicago, IL--IN Commuter Rail
Also known as NIRCRC
FY2024 boardings
35.1M
+9.6% vs FY2023
Cost per ride
$28.21
+0.6% $28.21 in 2024 dollars
Subsidy per ride
$23.53
+0.7% operating cost less fares
Fare recovery
16.6%
-0.2% fares average $4.68 per ride
Passenger miles
762.1M
average trip 21.74 miles
Operating cost
$988.7M
$656.28 per revenue hour
Rides per resident
4.07
service area 8.62M people
Rides per revenue hour
23.27
1.51M hours operated
Passengers aboard
17.28
average at any moment, passenger miles over vehicle miles
Average speed
29.28 mph
in revenue service, stops and traffic included
Cost per vehicle mile
$22.41
what running a mile costs, before anyone boards

What those two numbers mean

Passengers aboard is passenger miles divided by vehicle miles: how many people are on board on average, at any moment. It is the missing term in cost per ride. A service carrying twenty people per vehicle mile and one carrying half a person can spend the same on fuel and wages and arrive at wildly different costs per passenger.

Average speed is vehicle miles divided by vehicle hours, including every stop and every red light. It is the hidden term in cost per mile, because cost per mile is cost per hour divided by speed. A bus network slowing from 13 mph to 11 becomes a fifth more expensive per mile with no change in wages and no change in service.

Profile

Agency profile

As filed with the National Transit Database.

Contact

Legal name
Northeast Illinois Regional Commuter Railroad Corporation
Doing business as
Metra
Address
547 W Jackson Blvd
Chicago, IL 60661-5717

Organization

Organization type
Independent Public Agency or Authority of Transit Service
Reporter type
Full Reporter
Fiscal year ends
December 31, 2024
Reporting since
FY2015

Service area

Population served
8,615,017 over 3,947 sq mi
Density
2,183 people per sq mi
Urbanized area
Chicago, IL--IN · 8.67M people
Vehicles at maximum service
951 · 504 contracted

Services operated

Each mode has its own page, with its own ridership, cost and safety.

Ridership

Ridership

Chicago Metra reports annually. NTD publishes monthly figures for full reporters only.

Monthly boardings

NTD publishes monthly figures for full reporters only. This agency reports annually, so its ridership appears in the yearly chart alongside.

Annual boardings

Ten-year series

Cost

Cost and subsidy

Dollar figures are shown as reported and again in current dollars.

Cost and subsidy per ride

As reported

In 2024 dollars

The same series with inflation removed

Why cost per ride moved

Indexed to FY2015 = 100

Cost per ride is the cost of an hour of service divided by the riders carried in that hour. It can only rise for two reasons: service got dearer to produce, or fewer people rode it.

Since FY2015 an hour of service costs +32.3% more to run, but carries -54.4% as many riders. Most of the rise in cost per ride is riders leaving, not service getting dearer.

Where the money goes

Operating cost by function

Who pays for it

Federal, state and local funding, 1991 to 2024

Operating and capital money together, in the dollars of each year. Fares are not in this file — FTA took them out of the funding series in 2022 — so "directly generated" here means advertising, concessions, park and ride and taxes the agency levies itself. The farebox is charted above.

Capital

Capital spending

What was spent on building, rebuilding and replacing, shown beside the cost of running the service rather than folded into it.

Operating subsidy per ride
$23.53
FY2024, cost less fares
Capital spent per ride
$13.13
that year's spending, not the cost of the assets
Both together
$36.66
public money spent that year, per boarding
Capital per ride, averaged
$11.74
mean of 3 years

Capital spending since 1992

In 2024 dollars, so the years can be compared. This is the series the estimate above is built from.

Operating and capital, per ride

Stacked, but counted separately. The two are different kinds of number.

Building, or keeping what exists

FY2024. NTD records which of the two every dollar was reported under.

Who pays for what

FY2024. Running the service and building it are funded by different governments.

Total Federal State Local Fares and own revenue
operating $1B 42.6% 0% 51% 6.4%
capital $460.3M 63.8% 0% 12.9% 23.3%

Fares offset the cost of running the service. They do not meaningfully offset capital, which is why subsidy per ride on this site is an operating figure and stays one.

What these capital figures are not

Spending is not the same as cost
NTD reports what an agency spent on capital in a year, not what its capital cost it that year. Those differ: a system opened in 1904 spends almost nothing on tunnels while consuming an enormous inherited asset every day, and an agency that bought a fleet last year spent a fortune once and will spend nothing for a decade.
Vehicles can be depreciated. Everything else cannot.
FTA's capital series runs from 1992, which covers a bus fleet's working life more than twice over, so averaging rolling-stock spending across one replacement cycle gives a defensible figure for what the fleet costs each year. Track, tunnels, bridges and stations last forty to a hundred years or more. Thirty-three years of spending on those measures recent investment policy, not consumption, so no figure is published for them.
The vehicle figure is an estimate
Cost per ride including vehicles is arithmetic on published spending rather than a published number, and it assumes the agency has been replacing vehicles at roughly the rate it wears them out. Each agency's page says how far that assumption holds for it. It covers vehicles only: no track, no tunnels, no stations.
Year-by-year capital is lumpy
Capital arrives in bursts. A single year of it says more about where an agency sits in its replacement cycle than about the cost of carrying a passenger, which is why the per-ride averages here run across every year available.
Fares do not pay for it
Fare revenue offsets operating cost. It does not meaningfully offset capital, which is funded almost entirely by government. Subsidy per ride on this site is an operating figure and stays that way.

Capital spending by year and use

Year Guideway Stations Vehicles Maintenance buildings Fare collection Other Total
2024 $126.3M $64.3M $186.9M $14.2M $0 $33.2M $460.3M
2023 $170M $51.4M $85.7M $12M $0 $4.51M $343.3M
2022 $83.4M $28.5M $119.1M $16.3M $0 $3.18M $270.1M

Peers

Compared with similar systems

No comparable agencies found.

No comparable agency was found. Peers must serve an urbanized area of between half and twice the population, carry between a quarter and four times the rides, and run the same primary mode.

By mode

By mode

Each service this agency runs, for FY2024. Directly operated and purchased service are summed.

Boardings by mode

Annual, stacked

Cost per ride by mode

FY2024

Mode detail, FY2024

Mode Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery
Commuter Rail Purchased transportation 20,554,453 449,613,468 789,979 $392,086,455 $19.08 $14.27 25.2% Detail →
Commuter Rail Directly operated 14,497,490 312,497,564 716,575 $596,631,831 $41.15 $36.66 10.9% Detail →

Safety

Safety

Collisions, fires, derailments and security events reported to NTD. Only complete years are shown.

Safety

Safety and security events are published in the monthly file, which covers full reporters only. This agency does not appear in it.

Fleet

Fleet, workforce and reliability

How old the vehicles are, how many people run them, and how far they get between breakdowns. NTD publishes all three from 2022 onward.

Staff
3,233
FY2024, all functions
Vehicle operators
904
0.95 per vehicle at peak service
Maintenance staff
1,510
vehicle and facility
Labor hours per revenue hour
4.22
all staff hours over hours of service run

Workforce by mode

Mode Service Hours Operators Vehicle maintenance Administration All staff
Commuter Rail Directly operated Part Time
Commuter Rail Directly operated Full Time 904 934 432 3,233
Revenue vehicles
1,207
FY2024
Average age
31.56 yrs
weighted across the fleet
Past useful life
30.6%
369 vehicles at or beyond FTA's benchmark
Miles between failures
300,072
all mechanical failures, revenue miles

How the fleet has aged, 1992 to 2024

Average vehicle age, weighted across every mode the agency runs

A rising line is not automatically bad and a falling one is not automatically good: a fleet gets younger the year an agency takes delivery, and older every year it does not. What the shape shows is whether replacement is steady or comes in bursts. The table below says how many vehicles are actually past the life FTA expects of them.

Vehicles, and how many are accessible

Active revenue vehicles against those meeting the ADA standard

Fleet age

FTA's default useful life benchmark for each class, from the Transit Asset Management rule

Vehicle type Count Average age FTA benchmark Past FTA benchmark Past own benchmark
Commuter Rail Passenger Coach 848 35.39 yrs 39 yrs
33.6%
Commuter Rail Locomotive 185 33.82 yrs 39 yrs
45.4%
Commuter Rail Self-Propelled Passenger Car 174 10.46 yrs 39 yrs
0%

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

NTD counts a failure as major when it stops the vehicle finishing its trip.

Reliability by mode

Mode Service Revenue miles Major failures All failures Miles between failures
Commuter Rail Purchased transportation 23,774,358 85 85 279,698
Commuter Rail Directly operated 20,336,280 62 62 328,005

Fuel and energy

What the fleet burned in FY2024.

Miles by fuel

Comparing miles avoids any energy-equivalence assumption

Fuel by mode

Mode Diesel (gal) Gasoline (gal) CNG (gal eq.) Electric (kWh) Diesel mpg Zero-emission
Commuter Rail 8,669,691 50,615,108 0.64 49.9%
Commuter Rail 17,566,641 0 0.12 0%

All years

Full annual series

Every year this agency reported, as published.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 35,051,943 762,111,032 44,110,638 1,506,554 $988,718,286 $163,944,616 $28.21 $23.53 16.6%
2023 31,988,076 706,105,653 43,163,928 1,457,897 $896,609,102 $148,980,961 $28.03 $23.37 16.6%
2022 23,791,702 518,254,909 38,740,615 1,304,405 $822,547,900 $126,649,459 $34.57 $29.25 15.4%
2021 14,080,750 304,989,464 32,838,276 1,106,820 $718,324,077 $76,440,021 $51.01 $45.59 10.6%
2020 16,731,031 359,336,190 30,661,751 1,022,657 $710,195,494 $102,350,491 $42.45 $36.33 14.4%
2019 61,456,663 1,365,137,921 44,605,656 1,507,232 $782,173,784 $365,935,097 $12.73 $6.77 46.8%
2018 68,446,239 1,518,703,416 43,674,979 1,452,101 $761,950,311 $370,028,145 $11.13 $5.73 48.6%
2017 70,592,215 1,577,342,949 43,688,918 1,437,803 $742,720,322 $355,260,071 $10.52 $5.49 47.8%
2016 72,289,606 1,616,847,589 43,521,315 1,429,448 $722,591,592 $341,966,405 $10.00 $5.27 47.3%
2015 72,631,172 1,623,729,348 43,419,650 1,424,298 $706,682,336 $337,413,270 $9.73 $5.08 47.7%