FY2024
Most riders
Annual unlinked passenger trips: every boarding, counted once.
Ranked among agencies carrying at least 1,000,000 boardings in FY2024. The floor matters: per-ride figures for a service carrying a few thousand people a year swing wildly and would otherwise fill both ends of this table.
| # | Agency | Location | Most riders | Cost / ride | Subsidy / ride | Fare recovery |
|---|---|---|---|---|---|---|
| 1 | Brooklyn, NY | 2.9B | $3.68 | $2.47 | 33% | |
| 2 | Chicago, IL | 309.2M | $6.20 | $5.06 | 18.5% | |
| 3 | Los Angeles, CA | 302.6M | $7.99 | $7.51 | 6.1% | |
| 4 | Washington, DC | 262.5M | $11.25 | $9.89 | 12% | |
| 5 | Boston, MA | 251.7M | $8.59 | $6.93 | 19.2% | |
| 6 | Newark, NJ | 222.5M | $13.25 | $9.84 | 25.7% | |
| 7 | Philadelphia, PA | 200.7M | $7.73 | $6.34 | 18% | |
| 8 | San Francisco, CA | 160.5M | $7.03 | $6.42 | 8.6% | |
| 9 | New York, NY | 126.6M | $7.69 | $6.24 | 18.9% | |
| 10 | New York, NY | 97.2M | $22.76 | $16.08 | 29.4% | |
| 11 | Seattle, WA | 88.6M | $11.39 | $9.89 | 13.1% | |
| 12 | Miami, FL | 88.2M | $7.39 | $6.57 | 11.2% | |
| 13 | Houston, TX | 75.9M | $10.71 | $10.15 | 5.3% | |
| 14 | San Diego, CA | 75.7M | $5.05 | $4.10 | 18.9% | |
| 15 | New York, NY | 74.4M | $23.03 | $14.62 | 36.5% | |
| 16 | Atlanta, GA | 65.6M | $10.18 | $9.07 | 10.9% | |
| 17 | Portland, OR | 64.7M | $11.06 | $10.14 | 8.3% | |
| 18 | Denver, CO | 64.3M | $13.88 | $12.89 | 7.2% | |
| 19 | Baltimore, MD | 64.2M | $16.43 | $15.41 | 6.2% | |
| 20 | New York, NY | 62.5M | $9.58 | $7.14 | 25.5% | |
| 21 | Oakland, CA | 54.9M | $16.08 | $12.10 | 24.8% | |
| 22 | Dallas, TX | 54.4M | $14.06 | $13.29 | 5.5% | |
| 23 | Las Vegas, NV | 53.7M | $6.15 | $5.02 | 18.3% | |
| 24 | Minneapolis, MN | 47.6M | $10.85 | $9.93 | 8.5% | |
| 25 | Honolulu, HI | 43.4M | $9.16 | $8.03 | 12.3% | |
| 26 | Seattle, WA | 41.9M | $14.37 | $12.88 | 10.4% | |
| 27 | Salt Lake City, UT | 40.5M | $11.46 | $10.49 | 8.5% | |
| 28 | Oakland, CA | 39.9M | $14.13 | $12.95 | 8.3% | |
| 29 | Pittsburgh, PA | 37.9M | $13.32 | $11.62 | 12.8% | |
| 30 | Orange, CA | 36.5M | $9.25 | $8.26 | 10.7% | |
| 31 | Chicago, IL | 35.1M | $28.21 | $23.53 | 16.6% | |
| 32 | San Antonio, TX | 30.7M | $8.55 | $7.99 | 6.5% | |
| 33 | San Jose, CA | 27.7M | $17.53 | $16.46 | 6.2% | |
| 34 | Austin, TX | 26.5M | $14.75 | $14.15 | 4.1% | |
| 35 | Milwaukee, WI | 25.7M | $6.57 | $5.62 | 14.5% | |
| 36 | Fort Lauderdale, FL | 25.3M | $8.87 | $7.84 | 11.6% | |
| 37 | Cleveland, OH | 24.9M | $12.28 | $10.98 | 10.6% | |
| 38 | White Plains, NY | 24.7M | $7.65 | $6.57 | 14.2% | |
| 39 | Phoenix, AZ | 24M | $10.11 | $9.51 | 5.9% | |
| 40 | Mineola, NY | 22.1M | $7.58 | $6.02 | 20.6% | |
| 41 | Saint Louis, MO | 20.1M | $14.56 | $13.57 | 6.7% | |
| 42 | Orlando, FL | 19.6M | $10.52 | $9.36 | 11% | |
| 43 | Olympia, WA | 18.9M | $18.76 | $15.55 | 17.1% | |
| 44 | Long Beach, CA | 18.5M | $6.66 | $6.13 | 7.9% | |
| 45 | Rockville, MD | 18.4M | $9.26 | $9.10 | 1.6% | |
| 46 | Tucson, AZ | 18M | $5.63 | $5.10 | 9.4% | |
| 47 | Arlington Heights, IL | 17.9M | $14.94 | $13.75 | 8% | |
| 48 | Albany, NY | 16.6M | $8.10 | $6.80 | 16% | |
| 49 | Sacramento, CA | 16.4M | $15.53 | $14.40 | 7.2% | |
| 50 | New York, NY | 16.2M | $11.72 | — | — | |
| 51 | Los Angeles, CA | 15.8M | $8.19 | $8.10 | 1.1% | |
| 52 | Buffalo, NY | 15.5M | $9.95 | $8.16 | 18% | |
| 53 | Charlotte, NC | 14.9M | $15.03 | $14.06 | 6.5% | |
| 54 | New Orleans, LA | 14.1M | $9.94 | $9.15 | 8% | |
| 55 | Cincinnati, OH | 13.6M | $11.68 | $10.34 | 11.5% | |
| 56 | Detroit, MI | 13.2M | $9.13 | $8.47 | 7.2% | |
| 57 | Providence, RI | 13.1M | $10.14 | $8.78 | 13.5% | |
| 58 | Tampa, FL | 12.9M | $8.43 | $7.68 | 8.9% | |
| 59 | Hartford, CT | 12.7M | $8.49 | $7.53 | 11.3% | |
| 60 | Kansas City, MO | 12.6M | $9.87 | $9.76 | 1.2% |
A caution on reading these tables. A low cost per ride usually means dense, well-used bus or rail service; a high one usually means demand-response service, which carries one or two people per trip by design and costs many times more per boarding. Comparing a paratransit operator to a subway on this measure compares two different jobs.