Cumberland County Community Transportation Program

Demand Response at Cumberland County Community Transportation Program

Cumberland County Community Transportation Program carried 22,567 demand response boardings in FY2025 at $48.66 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Fayetteville, NC
FY2025 boardings
22.6K
+12.7% vs FY2024
Cost per ride
$48.66
-15.8% nationwide $52.35
Subsidy per ride
$47.50
-14.5% operating cost less fares
Fare recovery
2.4%
-39% nationwide 6.7%
Passenger miles
—
average trip — miles
Operating cost
$1.1M
Vehicles in service
13
at maximum service
Rides per revenue hour
2.51
9K hours operated

Ridership

This service reports annually.

Monthly boardings

NTD publishes monthly figures for full reporters only, so this service has annual data alone.

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 22,567 — 8,996 $1,098,165 $48.66 $47.50 2.4% 13

Full series

Every year Cumberland County Community Transportation Program reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 22,567 — 216,932 8,996 $1,098,165 $26,253 $48.66 $47.50 2.4%
2024 20,028 — 297,370 12,034 $1,157,615 $45,370 $57.80 $55.53 3.9%
2023 25,247 — 249,984 17,145 $988,615 $35,970 $39.16 $37.73 3.6%
2022 27,293 — 274,475 11,042 $880,470 $42,955 $32.26 $30.69 4.9%
2021 21,237 — 210,703 8,518 $716,465 $29,195 $33.74 $32.36 4.1%
2020 28,585 — 266,325 11,262 $793,912 $34,253 $27.77 $26.58 4.3%
2019 32,036 — 312,075 13,283 $873,172 $39,885 $27.26 $26.01 4.6%
2018 34,187 — 299,970 12,667 $832,369 $35,543 $24.35 $23.31 4.3%
2017 — — — — — — — — —
2016 23,069 — 242,844 7,713 $593,305 $18,563 $25.72 $24.91 3.1%
2015 40,019 — 415,146 15,454 $931,202 $31,333 $23.27 $22.49 3.4%