Knox County CAC Transit

Demand Response at Knox County CAC Transit

Knox County CAC Transit carried 103,062 demand response boardings in FY2024 at $35.72 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Knoxville, TN
FY2024 boardings
103.1K
-10% vs FY2023
Cost per ride
$35.72
+12.2% nationwide $50.62
Subsidy per ride
$28.77
+33.9% operating cost less fares
Fare recovery
19.5%
-40.1% nationwide 6.8%
Passenger miles
1.5M
average trip 14.54 miles
Operating cost
$3.68M
Vehicles in service
29
at maximum service
Rides per revenue hour
2.34
44K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 103,062 1,499,030 44,018 $3,681,487 $35.72 $28.77 19.5% 29

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Knox County CAC Transit reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 103,062 1,499,030 983,960 44,018 $3,681,487 $716,120 $35.72 $28.77 19.5%
2023 114,573 1,633,712 1,056,374 47,614 $3,646,827 $1,185,210 $31.83 $21.49 32.5%
2022 110,961 1,466,550 984,743 43,578 $3,421,102 $1,300,201 $30.83 $19.11 38%
2021 90,902 1,215,916 919,731 42,309 $2,999,900 $738,471 $33.00 $24.88 24.6%
2020 125,659 1,744,028 1,091,785 51,814 $3,180,842 $1,144,184 $25.31 $16.21 36%
2019 142,714 2,053,674 1,265,977 57,706 $3,093,432 $1,425,619 $21.68 $11.69 46.1%
2018 157,621 2,034,819 1,399,074 64,527 $3,071,354 $1,386,672 $19.49 $10.69 45.1%
2017 163,593 2,322,446 1,420,705 64,616 $2,966,217 $1,633,942 $18.13 $8.14 55.1%
2016 164,126 1,987,910 1,342,785 64,606 $2,984,764 $1,728,827 $18.19 $7.65 57.9%
2015 159,464 2,038,332 1,435,726 67,268 $3,394,518 $2,038,855 $21.29 $8.50 60.1%