NTD ID 10129 · Full Reporter

Massachusetts Department of Transportation

Massachusetts Department of Transportation carried 222,418 boardings in FY2016 at $3.18 per ride and $2.01 in subsidy per ride. Ten years of NTD data, by mode.

Boston, MA Boston, MA-NH-RI
Also known as MDT
FY2016 boardings
222.4K
+11% vs FY2015
Cost per ride
$3.18
-33.4% $4.16 in 2024 dollars
Subsidy per ride
$2.01
+74% operating cost less fares
Fare recovery
37%
-51.3% fares average $1.18 per ride
Passenger miles
8.64M
average trip 38.84 miles
Operating cost
$708.2K
$16.43 per revenue hour
Rides per resident
—
Rides per revenue hour
5.16
43.1K hours operated
Passengers aboard
5.05
average at any moment, passenger miles over vehicle miles
Average speed
39.71 mph
in revenue service, stops and traffic included
Cost per vehicle mile
$0.41
what running a mile costs, before anyone boards
Seasonal swing
1.37x
busiest month against quietest, 2015

What those two numbers mean

Passengers aboard is passenger miles divided by vehicle miles: how many people are on board on average, at any moment. It is the missing term in cost per ride. A service carrying twenty people per vehicle mile and one carrying half a person can spend the same on fuel and wages and arrive at wildly different costs per passenger.

Average speed is vehicle miles divided by vehicle hours, including every stop and every red light. It is the hidden term in cost per mile, because cost per mile is cost per hour divided by speed. A bus network slowing from 13 mph to 11 becomes a fifth more expensive per mile with no change in wages and no change in service.

By the numbers

By the numbers

FY2016 unless noted. Each figure is computed from what the agency filed with NTD, and set against something to read it by.

How full: vanpool
63% of seats

On an average van mile, 5 people aboard for 8 seats — about half the seats taken.

U.S. vanpool: 63%. An all-day average; rush hour runs fuller.

Where the operating money came from
0% federal

Fares were 22% of all the money that paid for operations. That is lower than the 37% fare recovery on this page, because these funding figures also cover depreciation and pension costs that operating cost leaves out.

  • Fares 22%
  • State 14%
  • Other directly generated 64%
Run by contractors
100% of service

Revenue hours bought from a private operator or another agency rather than run in-house. Nationally, much of this is paratransit.

U.S. transit: 25% of service hours

Rides on an average day
609

A journey with a transfer counts as two rides, because NTD counts each boarding.

The year's boardings divided by 365. Weekdays run higher, weekends lower.

Profile

Agency profile

As filed with the National Transit Database.

Contact

Legal name
Massachusetts Department of Transportation

Organization

Organization type
—
Reporter type
Full Reporter
Fiscal year ends
—
Reporting since
FY2015

Service area

Population served
—
Urbanized area
Boston, MA-NH-RI · 4.18M people
Vehicles at maximum service
—

Services operated

Each mode has its own page, with its own ridership, cost and safety.

Ridership

Ridership

Monthly data through June 2016.

This year against the last five

Same months, stacked on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Every month since 2014

The whole series, unsmoothed

Cost

Cost and subsidy

Dollar figures are shown as reported and again in 2024 dollars.

Cost and subsidy per ride

As reported

In 2024 dollars

The same series with inflation removed

Why cost per ride moved

Indexed to FY2015 = 100, in constant dollars

Cost per ride is the cost of an hour of service divided by the riders carried in that hour. It can only rise for two reasons: service got dearer to produce, or fewer people rode it.

Where the money goes

Operating cost by function

Who pays for it

Federal, state and local funding, 2015 to 2016

Operating and capital money together, in the dollars of each year. Fares are not in this file — FTA took them out of the funding series in 2022 — so "directly generated" here means advertising, concessions, park and ride and taxes the agency levies itself. The farebox is charted above.

Capital

Capital spending

What was spent on building, rebuilding and replacing, shown beside the cost of running the service rather than folded into it.

FTA publishes the capital files from 2022 onward, and this agency does not appear in them.

Peers

Compared with similar systems

269 agencies serve an urbanized area of similar size, carry a similar number of riders, and run unknown as their main service.

Cost per ride
$3.18
better than 100% of peers
Subsidy per ride
$2.01
better than 95% of peers
Fare recovery
37%
better than 89% of peers
Rides per resident
—
not enough peers to rank

Cost per ride against peers

This agency in blue, peer median dashed

Rides per resident against peers

How much the place uses what it has

Peer detail

Agency Urbanized area Population Boardings Rides / resident Cost / ride Subsidy / ride Fare recovery
Massachusetts Department of Transportation this agency Boston, MA-NH-RI 4.18M 222.4K — $3.18 $2.01 37%
Pennsylvania Non-UZA 4.2M 232K — $25.90 $18.68 27.9%
Pennsylvania Non-UZA 4.2M 212.5K 0.4 $20.31 $11.61 42.8%
Ohio Non-UZA 4.13M 238.3K — $37.09 $36.56 1.4%
California Non-UZA 4.36M 210.7K — $22.71 $20.93 7.8%
California Non-UZA 4.36M 241.6K — $16.08 $14.91 7.3%
North Carolina Non-UZA 4.51M 238K — $12.45 $10.93 12.2%
Boston, MA--NH 4.38M 201.9K 3.08 $24.61 $23.88 3%
Pennsylvania Non-UZA 4.2M 262.5K — $26.53 $18.68 29.6%
Michigan Non-UZA 3.42M 228.7K — $17.18 $16.50 3.9%
Dallas-Fort Worth-Arlington, TX 5.12M 229.9K — $4.79 $-1.20 125.1%
Peer median (269 agencies) 0.66 $24.37 $22.55 6.3%

By mode

By mode

Each service this agency runs, for FY2016. Directly operated and purchased service are summed.

Boardings by mode

Annual, stacked

Cost per ride by mode

FY2016

Mode detail, FY2016

Mode Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Link
Vanpool Purchased transportation 222,418 8,638,548 43,112 $708,180 $3.18 $2.01 37% Detail →

Safety

Safety

Collisions, fires, derailments and security events reported to NTD. Only complete years are shown.

Events by year

All event types, all modes

Events per 100 million revenue miles

Against the U.S. rate for the same mix of service

The dashed line is not the national average. It is what the national rate would be for this agency's own service: each mode it runs, charged at that mode's U.S. rate for the year, in proportion to its miles. Rates differ tenfold between modes, so a railway read against a national figure made mostly of buses and vans would look dangerous for running rail.

Miles rather than boardings, because this series covers 2020, when service kept running and riders did not come. And sitting above the line is as likely to mean careful reporting as dangerous operation.

The longer record, 2014 to 2016

FTA's threshold-adjusted time series, which reaches back further than the incident file and is built to be compared across years

NTD's reporting threshold changed in 2010, 2015 and 2023. FTA publishes this series adjusted for those changes so the years can be read against each other; the unadjusted counts jump by a third in 2015 on the rule change alone.

Injuries, latest full year
0
Fatalities, latest full year
0
Total events, latest full year
0

Fleet

Fleet, workforce and reliability

How old the vehicles are, how many people run them, and how far they get between breakdowns.

How the fleet has aged, 2015 to 2016

Average vehicle age, weighted across every mode the agency runs

A rising line is not automatically bad and a falling one is not automatically good: a fleet gets younger the year an agency takes delivery, and older every year it does not. What the shape shows is whether replacement is steady or comes in bursts. The table below says how many vehicles are actually past the life FTA expects of them.

Vehicles, and how many are accessible

Active revenue vehicles against those meeting the ADA standard

Fleet and reliability

NTD publishes the vehicle age and breakdown files from 2022 onward, and this agency does not appear in them.

All years

Full annual series

Every year this agency reported, as published.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 — — — — — — — — —
2024 — — — — — — — — —
2023 — — — — — — — — —
2022 — — — — — — — — —
2021 — — — — — — — — —
2020 — — — — — — — — —
2019 — — — — — — — — —
2018 — — — — — — — — —
2017 — — — — — — — — —
2016 222,418 8,638,548 1,711,788 43,112 $708,180 $261,862 $3.18 $2.01 37%
2015 200,450 8,067,198 1,362,665 34,143 $958,054 $726,923 $4.78 $1.15 75.9%