NACOLG Transit

Demand Response at NACOLG Transit

NACOLG Transit carried 26,752 demand response boardings in FY2025 at $51.47 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Muscle Shoals, AL
FY2025 boardings
26.8K
+0.2% vs FY2024
Cost per ride
$51.47
+5.3% nationwide $52.35
Subsidy per ride
$48.51
+6.3% operating cost less fares
Fare recovery
5.8%
-13.6% nationwide 6.7%
Passenger miles
—
average trip — miles
Operating cost
$1.38M
Vehicles in service
15
at maximum service
Rides per revenue hour
1.01
26.4K hours operated

Ridership

Monthly data through September 2022.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation - taxi — — — — — — — —
Directly operated 26,752 — 26,363 $1,377,043 $51.47 $48.51 5.8% 15

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year NACOLG Transit reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 26,752 — 295,120 26,363 $1,377,043 $79,343 $51.47 $48.51 5.8%
2024 26,687 — 210,187 22,672 $1,305,064 $87,069 $48.90 $45.64 6.7%
2023 28,671 — 212,235 22,685 $1,215,160 $82,610 $42.38 $39.50 6.8%
2022 60,486 597,654 357,021 23,922 $1,449,195 $256,808 $23.96 $19.71 17.7%
2021 49,954 508,173 328,493 20,829 $1,248,304 $258,534 $24.99 $19.81 20.7%
2020 68,817 645,523 373,998 27,296 $1,383,984 $308,240 $20.11 $15.63 22.3%
2019 108,577 1,027,151 519,953 36,116 $1,339,618 $451,446 $12.34 $8.18 33.7%
2018 106,555 1,028,040 486,030 34,241 $1,168,200 $426,268 $10.96 $6.96 36.5%
2017 103,567 980,521 488,685 34,619 $1,146,500 $100,025 $11.07 $10.10 8.7%
2016 93,222 893,999 449,697 33,352 $1,072,124 $99,600 $11.50 $10.43 9.3%
2015 95,322 914,138 414,661 32,528 $1,096,140 $95,274 $11.50 $10.50 8.7%