NARCOG Regional Transit Agency

Demand Response at NARCOG Regional Transit Agency

NARCOG Regional Transit Agency carried 30,039 demand response boardings in FY2024 at $22.28 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Decatur, AL
FY2024 boardings
30K
-21.6% vs FY2023
Cost per ride
$22.28
+10.9% nationwide $50.62
Subsidy per ride
$20.57
+9% operating cost less fares
Fare recovery
7.7%
+27.5% nationwide 6.8%
Passenger miles
average trip — miles
Operating cost
$669.2K
Vehicles in service
9
at maximum service
Rides per revenue hour
2.4
12.5K hours operated

Ridership

Monthly data through September 2023.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 30,039 12,519 $669,227 $22.28 $20.57 7.7% 9

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year NARCOG Regional Transit Agency reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 30,039 104,129 12,519 $669,227 $51,404 $22.28 $20.57 7.7%
2023 38,312 206,786 154,919 14,382 $769,383 $46,358 $20.08 $18.87 6%
2022 87,351 458,054 265,983 18,688 $1,469,505 $90,802 $16.82 $15.78 6.2%
2021 109,267 404,288 254,182 18,963 $1,313,759 $75,384 $12.02 $11.33 5.7%
2020 58,022 247,235 211,422 18,185 $1,196,228 $108,524 $20.62 $18.75 9.1%
2019 141,928 702,348 612,917 35,467 $1,473,352 $100,310 $10.38 $9.67 6.8%
2018 157,767 814,078 608,609 35,682 $1,453,804 $112,793 $9.21 $8.50 7.8%
2017 174,826 501,751 497,692 38,821 $1,501,214 $145,852 $8.59 $7.75 9.7%