Northeast Tennessee Regional Public Transit

Demand Response at Northeast Tennessee Regional Public Transit

Northeast Tennessee Regional Public Transit carried 135,208 demand response boardings in FY2024 at $40.42 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Johnson City, TN
FY2024 boardings
135.2K
-4.5% vs FY2023
Cost per ride
$40.42
+7.1% nationwide $50.62
Subsidy per ride
$24.90
+21.1% operating cost less fares
Fare recovery
38.4%
-15.7% nationwide 6.8%
Passenger miles
2.03M
average trip 15 miles
Operating cost
$5.47M
Vehicles in service
61
at maximum service
Rides per revenue hour
1.49
90.9K hours operated

Ridership

Monthly data through August 2024.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 135,208 2,027,703 90,917 $5,465,761 $40.42 $24.90 38.4% 61

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Northeast Tennessee Regional Public Transit reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 135,208 2,027,703 2,300,062 90,917 $5,465,761 $2,099,665 $40.42 $24.90 38.4%
2023 141,537 2,243,178 2,584,399 110,981 $5,344,682 $2,434,501 $37.76 $20.56 45.5%
2022 130,873 2,166,218 2,495,834 106,620 $5,057,063 $2,070,775 $38.64 $22.82 40.9%
2021 102,945 1,728,458 2,010,353 85,060 $4,024,314 $1,665,961 $39.09 $22.91 41.4%
2020 131,072 2,110,205 2,359,461 100,879 $4,325,138 $260,872 $33.00 $31.01 6%
2019 162,782 2,684,685 2,859,979 123,167 $4,741,626 $358,233 $29.13 $26.93 7.6%
2018 173,314 3,294,787 3,076,646 138,296 $4,837,897 $340,307 $27.91 $25.95 7%
2017 172,679 2,885,331 137,069 $4,588,058 $266,541 $26.57 $25.03 5.8%
2016 163,433 2,557,165 111,020 $4,055,275 $241,765 $24.81 $23.33 6%
2015 157,446 2,811,046 98,564 $4,337,717 $238,082 $27.55 $26.04 5.5%