NTD ID 10194 · Reduced Reporter

Soldier On, Inc.

Soldier On, Inc. carried 431 boardings in FY2016 at $6.40 per ride and — in subsidy per ride. Ten years of NTD data, by mode.

Pittsfield, MA
FY2016 boardings
431
vs FY2015
Cost per ride
$6.40
$8.37 in 2024 dollars
Subsidy per ride
—
operating cost less fares
Fare recovery
—
fares average — per ride
Passenger miles
—
average trip — miles
Operating cost
$2.8K
$3.06 per revenue hour
Rides per resident
—
Rides per revenue hour
0.48
903 hours operated
Passengers aboard
—
average at any moment, passenger miles over vehicle miles
Average speed
16.17 mph
in revenue service, stops and traffic included
Cost per vehicle mile
$0.19
what running a mile costs, before anyone boards

What those two numbers mean

Passengers aboard is passenger miles divided by vehicle miles: how many people are on board on average, at any moment. It is the missing term in cost per ride. A service carrying twenty people per vehicle mile and one carrying half a person can spend the same on fuel and wages and arrive at wildly different costs per passenger.

Average speed is vehicle miles divided by vehicle hours, including every stop and every red light. It is the hidden term in cost per mile, because cost per mile is cost per hour divided by speed. A bus network slowing from 13 mph to 11 becomes a fifth more expensive per mile with no change in wages and no change in service.

By the numbers

By the numbers

FY2016 unless noted. Each figure is computed from what the agency filed with NTD, and set against something to read it by.

Where the operating money came from
0% federal

Fares were 0% of all the money that paid for operations.

  • Other directly generated 100%
Run by contractors
0% of service

Revenue hours bought from a private operator or another agency rather than run in-house. Nationally, much of this is paratransit.

U.S. transit: 25% of service hours

Rides on an average day
1

A journey with a transfer counts as two rides, because NTD counts each boarding.

The year's boardings divided by 365. Weekdays run higher, weekends lower.

Profile

Agency profile

As filed with the National Transit Database.

Contact

Legal name
Soldier On, Inc.

Organization

Organization type
—
Reporter type
Reduced Reporter
Fiscal year ends
—
Reporting since
FY2015

Service area

Population served
—
Urbanized area
Pittsfield, MA · 59.1K people
Vehicles at maximum service
—

Services operated

Each mode has its own page, with its own ridership, cost and safety.

Ridership

Ridership

Soldier On, Inc. reports annually. NTD publishes monthly figures for full reporters only.

Monthly boardings

NTD publishes monthly figures for full reporters only. This agency reports annually, so its ridership appears in the yearly chart alongside.

Annual boardings

Ten-year series

Cost

Cost and subsidy

Dollar figures are shown as reported and again in 2024 dollars.

Cost and subsidy per ride

As reported

In 2024 dollars

The same series with inflation removed

Why cost per ride moved

Indexed to FY2015 = 100, in constant dollars

Cost per ride is the cost of an hour of service divided by the riders carried in that hour. It can only rise for two reasons: service got dearer to produce, or fewer people rode it.

Where the money goes

Operating cost by function

Who pays for it

Federal, state and local funding, 2016 to 2016

Operating and capital money together, in the dollars of each year. Fares are not in this file — FTA took them out of the funding series in 2022 — so "directly generated" here means advertising, concessions, park and ride and taxes the agency levies itself. The farebox is charted above.

Capital

Capital spending

What was spent on building, rebuilding and replacing, shown beside the cost of running the service rather than folded into it.

FTA publishes the capital files from 2022 onward, and this agency does not appear in them.

Peers

Compared with similar systems

5 agencies serve an urbanized area of similar size, carry a similar number of riders, and run unknown as their main service.

Cost per ride
$6.40
better than 100% of peers
Subsidy per ride
—
not enough peers to rank
Fare recovery
—
not enough peers to rank
Rides per resident
—
not enough peers to rank

Cost per ride against peers

This agency in blue, peer median dashed

Rides per resident against peers

How much the place uses what it has

Peer detail

Agency Urbanized area Population Boardings Rides / resident Cost / ride Subsidy / ride Fare recovery
Soldier On, Inc. this agency Pittsfield, MA 59.1K 431 — $6.40 — —
Guayama, PR 52.3K 332 1.68 $64.10 — —
Pittsfield, MA 59.1K 898 — $28.38 — —
Pittsfield, MA 59.1K 917 — $21.05 — —
Pittsfield, MA 59.1K 1.3K — $20.94 — —
Twin Falls, ID 58.8K 1.5K — $73.29 $69.71 4.9%
Peer median (5 agencies) 1.68 $28.38 $69.71 4.9%

By mode

By mode

Each service this agency runs, for FY2016. Directly operated and purchased service are summed.

Boardings by mode

Annual, stacked

Cost per ride by mode

FY2016

Mode detail, FY2016

Mode Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Link
Demand Response Directly operated 431 — 903 $2,760 $6.40 — — Detail →

Safety

Safety

Collisions, fires, derailments and security events reported to NTD. Only complete years are shown.

Safety

Safety and security events are published in the monthly file, which covers full reporters only. This agency does not appear in it.

Fleet

Fleet, workforce and reliability

How old the vehicles are, how many people run them, and how far they get between breakdowns.

How the fleet has aged, FY2016

Average vehicle age, weighted across every mode the agency runs

A rising line is not automatically bad and a falling one is not automatically good: a fleet gets younger the year an agency takes delivery, and older every year it does not. What the shape shows is whether replacement is steady or comes in bursts. The table below says how many vehicles are actually past the life FTA expects of them.

Vehicles, and how many are accessible

Active revenue vehicles against those meeting the ADA standard

Fleet and reliability

NTD publishes the vehicle age and breakdown files from 2022 onward, and this agency does not appear in them.

All years

Full annual series

Every year this agency reported, as published.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 — — — — — — — — —
2024 — — — — — — — — —
2023 — — — — — — — — —
2022 — — — — — — — — —
2021 — — — — — — — — —
2020 — — — — — — — — —
2019 — — — — — — — — —
2018 — — — — — — — — —
2017 — — — — — — — — —
2016 431 — 14,605 903 $2,760 — $6.40 — —
2015 — — — — — — — — —