NTD ID 40954 · Rural Reporter

South Central Area Transit Service

South Central Area Transit Service carried 189,110 boardings in FY2025 at $40.16 per ride and $38.60 in subsidy per ride. Ten years of NTD data, by mode.

Mt Pleasant, TN Tennessee Non-UZA Bus Demand Response
Also known as SCATS, SCTDD
FY2025 boardings
189.1K
-11.3% vs FY2024
Cost per ride
$40.16
+1.1% $39.13 in 2024 dollars
Subsidy per ride
$38.60
+47.7% operating cost less fares
Fare recovery
3.9%
-88.7% fares average $1.56 per ride
Passenger miles
—
average trip — miles
Operating cost
$7.59M
$58.46 per revenue hour
Rides per resident
—
Rides per revenue hour
1.46
129.9K hours operated
Passengers aboard
—
average at any moment, passenger miles over vehicle miles
Average speed
17.31 mph
in revenue service, stops and traffic included
Cost per vehicle mile
$3.38
what running a mile costs, before anyone boards

What those two numbers mean

Passengers aboard is passenger miles divided by vehicle miles: how many people are on board on average, at any moment. It is the missing term in cost per ride. A service carrying twenty people per vehicle mile and one carrying half a person can spend the same on fuel and wages and arrive at wildly different costs per passenger.

Average speed is vehicle miles divided by vehicle hours, including every stop and every red light. It is the hidden term in cost per mile, because cost per mile is cost per hour divided by speed. A bus network slowing from 13 mph to 11 becomes a fifth more expensive per mile with no change in wages and no change in service.

By the numbers

By the numbers

FY2025 unless noted. Each figure is computed from what the agency filed with NTD, and set against something to read it by.

Bus miles on electric or hydrogen
0%

Batteries, overhead wires or hydrogen. Buses only: a subway is electric by nature, and counting it would measure how much rail an agency runs.

U.S. buses: 2% (FY2024)

Run by contractors
0% of service

Revenue hours bought from a private operator or another agency rather than run in-house. Nationally, much of this is paratransit.

U.S. transit: 27% of service hours

Paratransit and dial-a-ride
93% of operating cost

For 89% of rides: $41.51 a ride, against $28.63 on the rest of its service. Door-to-door trips carry one or two people at a time. It includes paratransit, which federal law requires for riders whose disability keeps them off the fixed routes; where a separate agency runs the region's paratransit, its cost is not here.

Similar agencies: 87% of operating cost. U.S. demand response: $52.35 a ride.

Rides on an average day
518

A journey with a transfer counts as two rides, because NTD counts each boarding.

The year's boardings divided by 365. Weekdays run higher, weekends lower.

Pay and benefits

Pay and benefits

FY2024. NTD reports totals, not salaries: each figure divides what the agency spent on its own staff by the hours they worked. Service bought from contractors is left out, because a contractor's staff are in neither number.

Average pay
$31,324

A year, per full-time-equivalent employee, overtime and paid leave included, benefits not. Part-time hours are counted as a fraction of a job, so they do not pull the average down.

U.S. transit: $88,387.

Pay plus benefits
$41,960

What one full-time job costs the agency in a year, with pensions, health coverage and payroll taxes. $25 for every hour worked.

U.S. transit: $135,698.

Average operator pay
$27,007

The people driving the agency's vehicles, overtime included, benefits not.

U.S. transit: $78,723.

Hours a full-time operator works
1,627 a year

Hours actually worked, so vacation and sick leave are already out, and overtime is in.

A 40-hour week every week of the year, with no leave at all, is 2,080.

Benefits and paid time off
54¢ per $1 of wages

Pensions, health coverage, payroll taxes, and vacation and sick pay, for every dollar of wages. NTD reports pensions and health care as one figure, so they cannot be separated here.

U.S. transit: 79¢.

Insurance and claims
$0.13 a revenue mile

Liability insurance, claims and settlements, per mile of service. It moves with local law and a few large cases as much as with how safely the agency runs.

U.S. transit: $0.71

Every agency's pay, side by side →

Profile

Agency profile

As filed with the National Transit Database.

Contact

Legal name
South Central Tennessee Development District
Doing business as
South Central Area Transit Service
Address
101 SAM WATKINS BLVD
Mt Pleasant, TN 38474-4024

Organization

Organization type
Independent Public Agency or Authority of Transit Service
Reporter type
Rural Reporter
Fiscal year ends
June 30, 2025
Reporting since
FY2015

Service area

Population served
—
Urbanized area
Tennessee Non-UZA · 3.07M people
Vehicles at maximum service
90

Services operated

Each mode has its own page, with its own ridership, cost and safety.

Ridership

Ridership

Monthly data through June 2024.

This year against the last five

Same months, stacked on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Every month since 2014

The whole series, unsmoothed

Recovery against 2019

Each month against the same month before the pandemic

Cost

Cost and subsidy

Dollar figures are shown as reported and again in 2024 dollars.

Cost and subsidy per ride

As reported

In 2024 dollars

The same series with inflation removed

Why cost per ride moved

Indexed to FY2015 = 100, in constant dollars

Cost per ride is the cost of an hour of service divided by the riders carried in that hour. It can only rise for two reasons: service got dearer to produce, or fewer people rode it.

Since FY2015, in constant dollars, an hour of service costs 45% more to run and carries 13% more riders. The rise in cost per ride is all the service getting dearer.

Across all U.S. demand response service over the same years, an hour costs 22% more to run and carries 9% fewer riders.

Where the money goes

Operating cost by function

Who pays for it

Federal, state and local funding, 2007 to 2024

Operating and capital money together, in the dollars of each year. Fares are not in this file — FTA took them out of the funding series in 2022 — so "directly generated" here means advertising, concessions, park and ride and taxes the agency levies itself. The farebox is charted above.

Capital

Capital spending

What was spent on building, rebuilding and replacing, shown beside the cost of running the service rather than folded into it.

Operating subsidy per ride
$38.60
FY2025, cost less fares
Capital spent per ride
$1.22
that year's spending, not the cost of the assets
Both together
$39.81
public money spent that year, per boarding
Capital per ride, averaged
$3.71
mean of 3 years

Capital spending, 2015 to 2024

In 2024 dollars, so the years can be compared. This is the series the estimate above is built from.

Operating and capital, per ride

Stacked, but counted separately. The two are different kinds of number.

Building, or keeping what exists

FY2025. NTD records which of the two every dollar was reported under.

Who pays for what

FY2025. Running the service and building it are funded by different governments.

Spending Total Federal State Local Fares and own revenue
operating $7.59M 55% 21.3% 0% 23.7%
capital $230K 46.8% 53.2% 0% 0%

Fares offset the cost of running the service. They do not meaningfully offset capital, which is why subsidy per ride on this site is an operating figure and stays one.

What these capital figures are not

Spending is not the same as cost
NTD reports what an agency spent on capital in a year, not what its capital cost it that year. Those differ: a system opened in 1904 spends almost nothing on tunnels while consuming an enormous inherited asset every day, and an agency that bought a fleet last year spent a fortune once and will spend nothing for a decade.
Vehicles can be depreciated. Everything else cannot.
FTA's capital series runs from 1992, which covers a bus fleet's working life more than twice over, so averaging rolling-stock spending across one replacement cycle gives a defensible figure for what the fleet costs each year. Track, tunnels, bridges and stations last forty to a hundred years or more. Thirty-three years of spending on those measures recent investment policy, not consumption, so no figure is published for them.
The vehicle figure is an estimate
Cost per ride including vehicles is arithmetic on published spending rather than a published number, and it assumes the agency has been replacing vehicles at roughly the rate it wears them out. Each agency's page says how far that assumption holds for it. It covers vehicles only: no track, no tunnels, no stations.
Year-by-year capital is lumpy
Capital arrives in bursts. A single year of it says more about where an agency sits in its replacement cycle than about the cost of carrying a passenger, which is why the per-ride averages here run across every year available.
Fares do not pay for it
Fare revenue offsets operating cost. It does not meaningfully offset capital, which is funded almost entirely by government. Subsidy per ride on this site is an operating figure and stays that way.

Capital spending by year and use

Year Guideway Stations Vehicles Maintenance buildings Fare collection Other Total
2025 $0 $0 $0 $0 $0 $0 $230K
2024 $0 $0 $2.12M $0 $0 $0 $2.12M
2023 $0 $0 $0 $0 $0 $0 $0

Peers

Compared with similar systems

188 agencies serve an urbanized area of similar size, carry a similar number of riders, and run demand response as their main service.

Cost per ride
$40.16
better than 19% of peers
Subsidy per ride
$38.60
better than 14% of peers
Fare recovery
3.9%
better than 34% of peers
Rides per resident
—
not enough peers to rank

Cost per ride against peers

This agency in blue, peer median dashed

Rides per resident against peers

How much the place uses what it has

Peer detail

Agency Urbanized area Population Boardings Rides / resident Cost / ride Subsidy / ride Fare recovery
South Central Area Transit Service this agency Tennessee Non-UZA 3.07M 189.1K — $40.16 $38.60 3.9%
Kentucky Non-UZA 2.63M 206.6K — $32.65 $31.81 2.6%
Minnesota Non-UZA 2.34M 192.8K — $22.45 $18.58 17.2%
Minnesota Non-UZA 2.34M 181.9K — $24.25 $20.73 14.5%
Michigan Non-UZA 3.42M 151.7K — $57.16 $55.32 3.2%
Minnesota Non-UZA 2.34M 204.4K — $17.90 $16.06 10.3%
Michigan Non-UZA 3.42M 148.6K — $28.17 $26.96 4.3%
Michigan Non-UZA 3.42M 144.2K — $15.57 $14.34 7.9%
Michigan Non-UZA 3.42M 141.9K — $15.57 $15.26 2%
Pennsylvania Non-UZA 4.2M 172.8K 1.26 $30.08 $26.03 13.5%
California Non-UZA 4.36M 177.7K — $42.79 $41.82 2.3%
Peer median (188 agencies) 0.42 $28.31 $24.88 6.5%

By mode

By mode

Each service this agency runs, for FY2025. Directly operated and purchased service are summed.

Boardings by mode

Annual, stacked

Cost per ride by mode

FY2025

Mode detail, FY2025

Mode Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Link
Demand Response Directly operated 169,223 — 120,299 $7,024,592 $41.51 $39.98 3.7% Detail →
Bus Directly operated 19,887 — 9,600 $569,284 $28.63 $26.83 6.3% Detail →

Safety

Safety

Collisions, fires, derailments and security events reported to NTD. Only complete years are shown.

Events per 100 million revenue miles

Against the U.S. rate for the same mix of service

The dashed line is not the national average. It is what the national rate would be for this agency's own service: each mode it runs, charged at that mode's U.S. rate for the year, in proportion to its miles. Rates differ tenfold between modes, so a railway read against a national figure made mostly of buses and vans would look dangerous for running rail.

Miles rather than boardings, because this series covers 2020, when service kept running and riders did not come. And sitting above the line is as likely to mean careful reporting as dangerous operation.

The longer record, 2023 to 2024

FTA's threshold-adjusted time series, which reaches back further than the incident file and is built to be compared across years

NTD's reporting threshold changed in 2010, 2015 and 2023. FTA publishes this series adjusted for those changes so the years can be read against each other; the unadjusted counts jump by a third in 2015 on the rule change alone.

Fleet

Fleet, workforce and reliability

How old the vehicles are, how many people run them, and how far they get between breakdowns.

Staff
148
FY2024, all functions
Vehicle operators
138
1.53 per vehicle at peak service
Maintenance staff
0
vehicle and facility
Labor hours per revenue hour
1.92
all staff hours over hours of service run

Workforce by mode, FY2024

Mode Service Hours Operators Vehicle maintenance Administration All staff
Demand Response Directly operated Part Time — — — —
Demand Response Directly operated Full Time 124 — 8 132
Bus Directly operated Full Time 11 — 2 13
Bus Directly operated Part Time 3 — — 3
Revenue vehicles
161
FY2025
Average age
8.98 yrs
weighted across the fleet
Past useful life
72%
116 vehicles at or beyond FTA's benchmark
Miles between failures
787,301
all mechanical failures, revenue miles

How the fleet has aged, 2014 to 2024

Average vehicle age, weighted across every mode the agency runs

A rising line is not automatically bad and a falling one is not automatically good: a fleet gets younger the year an agency takes delivery, and older every year it does not. What the shape shows is whether replacement is steady or comes in bursts. The table below says how many vehicles are actually past the life FTA expects of them.

Vehicles, and how many are accessible

Active revenue vehicles against those meeting the ADA standard

Fleet age

FTA's default useful life benchmark for each class, from the Transit Asset Management rule

Vehicle type Count Average age FTA benchmark Past FTA benchmark Past own benchmark
Van 140 8.61 yrs 8 yrs
73.6%
Minivan 9 14.33 yrs 8 yrs
100%
Cutaway 7 10.43 yrs 10 yrs
57.1%
Bus 5 7.6 yrs 14 yrs
0%

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

NTD counts a failure as major when it stops the vehicle finishing its trip.

Fuel and energy

What the fleet burned in FY2024.

Miles by fuel

Comparing miles avoids any energy-equivalence assumption

Fuel by mode

Mode Diesel (gal) Gasoline (gal) CNG (gal eq.) Electric (kWh) Diesel mpg Zero-emission
Demand Response — 213,201 — 0 — 0%
Bus 7,782 18,486 — 0 13.7 0%

All years

Full annual series

Every year this agency reported, as published.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 189,110 — 2,248,285 129,899 $7,593,876 $294,746 $40.16 $38.60 3.9%
2024 213,243 2,994,728 2,361,903 126,653 $8,473,851 $2,901,071 $39.74 $26.13 34.2%
2023 182,506 — 1,962,070 120,875 $8,372,454 $2,099,243 $45.87 $34.37 25.1%
2022 177,206 — 2,018,222 129,748 $8,231,265 $326,686 $46.45 $44.61 4%
2021 156,389 — 1,732,068 127,260 $7,522,447 $265,926 $48.10 $46.40 3.5%
2020 195,111 — 2,075,660 141,144 $7,047,202 $287,698 $36.12 $34.64 4.1%
2019 234,623 — 2,459,571 163,556 $7,155,155 $489,212 $30.50 $28.41 6.8%
2018 231,732 — 2,592,360 153,607 $6,841,047 $336,298 $29.52 $28.07 4.9%
2017 253,440 — 3,195,237 195,063 $7,770,605 $324,156 $30.66 $29.38 4.2%
2016 272,137 — 3,327,079 156,831 $6,783,459 $318,431 $24.93 $23.76 4.7%
2015 297,152 — 3,843,111 230,586 $6,858,319 $344,471 $23.08 $21.92 5%