NTD ID 90209 · Full Reporter

Valley Metro Rail, Inc.

Valley Metro Rail, Inc. carried 11,008,756 boardings in FY2024 at $7.29 per ride and $6.67 in subsidy per ride. Ten years of NTD data, by mode.

Phoenix, AZ Phoenix--Mesa--Scottsdale, AZ Light Rail Streetcar
Also known as Valley Metro, Valley Metro (VM), VM, VMRI
FY2024 boardings
11M
+8.8% vs FY2023
Cost per ride
$7.29
+8.1% $7.29 in 2024 dollars
Subsidy per ride
$6.67
+10% operating cost less fares
Fare recovery
8.5%
-15.6% fares average $0.62 per ride
Passenger miles
67.1M
average trip 6.09 miles
Operating cost
$80.3M
$295.39 per revenue hour
Rides per resident
22.02
service area 500K people
Rides per revenue hour
40.5
271.8K hours operated
Passengers aboard
21.05
average at any moment, passenger miles over vehicle miles
Average speed
11.72 mph
in revenue service, stops and traffic included
Cost per vehicle mile
$25.19
what running a mile costs, before anyone boards
Seasonal swing
1.54x
busiest month against quietest, 2025

What those two numbers mean

Passengers aboard is passenger miles divided by vehicle miles: how many people are on board on average, at any moment. It is the missing term in cost per ride. A service carrying twenty people per vehicle mile and one carrying half a person can spend the same on fuel and wages and arrive at wildly different costs per passenger.

Average speed is vehicle miles divided by vehicle hours, including every stop and every red light. It is the hidden term in cost per mile, because cost per mile is cost per hour divided by speed. A bus network slowing from 13 mph to 11 becomes a fifth more expensive per mile with no change in wages and no change in service.

Profile

Agency profile

As filed with the National Transit Database.

Contact

Legal name
Valley Metro Rail, Inc.
Address
101 N 1st Ave Ste 1300
Phoenix, AZ 85003-1931

Organization

Organization type
Other Publicly-Owned or Privately Chartered Corporation
Reporter type
Full Reporter
Fiscal year ends
June 30, 2024
Reporting since
FY2015

Service area

Population served
500,031 over 47 sq mi
Density
10,639 people per sq mi
Urbanized area
Phoenix--Mesa--Scottsdale, AZ · 3.98M people
Vehicles at maximum service
37 · 37 contracted

Services operated

Each mode has its own page, with its own ridership, cost and safety.

Ridership

Ridership

Monthly data through July 2026.

This year against the last five

Same months, stacked on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Every month since 2014

The whole series, unsmoothed

Recovery against 2019

Each month against the same month before the pandemic

Latest month at 77.9% of 2019.

Cost

Cost and subsidy

Dollar figures are shown as reported and again in current dollars.

Cost and subsidy per ride

As reported

In 2024 dollars

The same series with inflation removed

Why cost per ride moved

Indexed to FY2015 = 100

Cost per ride is the cost of an hour of service divided by the riders carried in that hour. It can only rise for two reasons: service got dearer to produce, or fewer people rode it.

Since FY2015 an hour of service costs +59.1% more and carries -52.2% as many riders. The two have pushed cost per ride up about equally.

Where the money goes

Operating cost by function

Who pays for it

Federal, state and local funding, 2009 to 2024

Operating and capital money together, in the dollars of each year. Fares are not in this file — FTA took them out of the funding series in 2022 — so "directly generated" here means advertising, concessions, park and ride and taxes the agency levies itself. The farebox is charted above.

Capital

Capital spending

What was spent on building, rebuilding and replacing, shown beside the cost of running the service rather than folded into it.

Operating subsidy per ride
$6.67
FY2024, cost less fares
Capital spent per ride
$24.58
that year's spending, not the cost of the assets
Both together
$31.25
public money spent that year, per boarding
Capital per ride, averaged
$33.29
mean of 3 years

Capital spending since 1992

In 2024 dollars, so the years can be compared. This is the series the estimate above is built from.

Operating and capital, per ride

Stacked, but counted separately. The two are different kinds of number.

Building, or keeping what exists

FY2024. NTD records which of the two every dollar was reported under.

Who pays for what

FY2024. Running the service and building it are funded by different governments.

Total Federal State Local Fares and own revenue
operating $80.3M 6.8% 0% 83% 10.2%
capital $270.6M 40% 0% 60% 0%

Fares offset the cost of running the service. They do not meaningfully offset capital, which is why subsidy per ride on this site is an operating figure and stays one.

What these capital figures are not

Spending is not the same as cost
NTD reports what an agency spent on capital in a year, not what its capital cost it that year. Those differ: a system opened in 1904 spends almost nothing on tunnels while consuming an enormous inherited asset every day, and an agency that bought a fleet last year spent a fortune once and will spend nothing for a decade.
Vehicles can be depreciated. Everything else cannot.
FTA's capital series runs from 1992, which covers a bus fleet's working life more than twice over, so averaging rolling-stock spending across one replacement cycle gives a defensible figure for what the fleet costs each year. Track, tunnels, bridges and stations last forty to a hundred years or more. Thirty-three years of spending on those measures recent investment policy, not consumption, so no figure is published for them.
The vehicle figure is an estimate
Cost per ride including vehicles is arithmetic on published spending rather than a published number, and it assumes the agency has been replacing vehicles at roughly the rate it wears them out. Each agency's page says how far that assumption holds for it. It covers vehicles only: no track, no tunnels, no stations.
Year-by-year capital is lumpy
Capital arrives in bursts. A single year of it says more about where an agency sits in its replacement cycle than about the cost of carrying a passenger, which is why the per-ride averages here run across every year available.
Fares do not pay for it
Fare revenue offsets operating cost. It does not meaningfully offset capital, which is funded almost entirely by government. Subsidy per ride on this site is an operating figure and stays that way.

Capital spending by year and use

Year Guideway Stations Vehicles Maintenance buildings Fare collection Other Total
2024 $102.6M $39.5M $5.35M $1.62M $238.2K $0 $270.6M
2023 $132.8M $70.4M $19M $959.1K $10.7K $337 $297.5M
2022 $77.7M $61.7M $49.5M $25.3M $18.5K $107.7K $387.3M

Peers

Compared with similar systems

1 agencies serve an urbanized area of similar size, carry a similar number of riders, and run light rail as their main service.

Cost per ride
$7.29
not enough peers to rank
Subsidy per ride
$6.67
not enough peers to rank
Fare recovery
8.5%
not enough peers to rank
Rides per resident
22.02
not enough peers to rank

Cost per ride against peers

This agency in blue, peer median dashed

Rides per resident against peers

How much the place uses what it has

Peer detail

Agency Urbanized area Population Boardings Rides / resident Cost / ride Subsidy / ride Fare recovery
Valley Metro Rail, Inc. this agency Phoenix--Mesa--Scottsdale, AZ 3.98M 11M 22.02 $7.29 $6.67 8.5%
Seattle--Tacoma, WA 3.54M 41.9M 12.39 $14.37 $12.88 10.4%
Peer median (1 agencies) 12.39 $14.37 $12.88 10.4%

By mode

By mode

Each service this agency runs, for FY2024. Directly operated and purchased service are summed.

Boardings by mode

Annual, stacked

Cost per ride by mode

FY2024

Mode detail, FY2024

Mode Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery
Light Rail Purchased transportation 10,215,129 66,394,461 245,496 $75,131,514 $7.35 $6.68 9.1% Detail →
Streetcar Purchased transportation 793,627 680,735 26,299 $5,153,920 $6.49 Detail →

Safety

Safety

Collisions, fires, derailments and security events reported to NTD. Only complete years are shown.

Events by year

All event types, all modes

Events per 100 million revenue miles

This agency against the national rate, on the same axis

Miles rather than boardings, because this series covers 2020: service kept running when riders stopped coming, and a rate per boarding would read that as a collapse in safety. Sitting above the national line is as likely to mean careful reporting as dangerous operation — and rail systems report events on their own right of way that a bus operator never encounters.

The longer record, 2009 to 2024

FTA's threshold-adjusted time series, which reaches back further than the incident file and is built to be compared across years

NTD's reporting threshold changed in 2010, 2015 and 2023. FTA publishes this series adjusted for those changes so the years can be read against each other; the unadjusted counts jump by a third in 2015 on the rule change alone.

Injuries, latest full year
37
Fatalities, latest full year
2
Total events, latest full year
120

Who died, 2025

The total is not a measure of risk to riders, and NTD gives the breakdown that shows why.

Of 2 deaths, 0 were passengers. Most of the rest were people on the track or the road, and 0 were suicides.

Set against distance travelled, that is deaths per billion passenger miles counting everyone, and counting riders alone — a difference of roughly eight times.

Both are true. They answer different questions: the first is how many people die in connection with transit, the second is the risk of being on board. Quoting the first as the second is the commonest way these figures are misread.

Individual incidents

NTD publishes every major event on its own, with a time and usually a place. 654 of them for this agency since 2014, including 4 assaults on transit workers.

Where incidents were reported

The most recent 1,500 events carrying a location

Collision Assault Security Derailment Fire Other Larger circles mark incidents with injuries or deaths.

Points are where the agency reported the event, which for a moving vehicle is approximate.

By hour of day

Every reported major event since 2014

More service runs in the afternoon than at dawn, so the shape follows the timetable as much as anything else.

Where

Reported location type

Most serious recent incidents

Events that killed or seriously injured someone, newest first

Date Event Mode Location Conditions Injured Killed
May 26, 2026 9:25 AM Other Light Rail Yard 1 0
December 30, 2025 5:05 AM Rail Collision Light Rail Right-of-way: grade crossing Clear, Dark 3 1
September 20, 2025 12:05 AM Assault not against Transit Worker Light Rail In or on vehicle 1 0
July 27, 2025 9:15 PM Rail Collision Light Rail Right-of-way: not a grade crossing Clear, Dark 0 1
February 17, 2025 9:41 PM Rail Collision Light Rail Right-of-way: grade crossing Clear, Dark 1 0
September 24, 2024 7:00 PM Assault not against Transit Worker Light Rail Revenue facility: transit station 1 0
February 24, 2024 11:28 PM Rail Collision Light Rail Right-of-way: grade crossing Clear, Dark 1 1
January 20, 2024 6:50 PM Rail Collision Light Rail Right-of-way: not a grade crossing Clear, Dark 1 0
January 20, 2023 3:07 PM Rail Collision Light Rail Right-of-way: grade crossing Clear, Daylight 1 0
October 29, 2022 1:31 AM Rail Collision Light Rail Right-of-way: not a grade crossing Clear, Dark 0 1
October 22, 2022 10:30 AM Assault Light Rail In or on vehicle 1 0
September 24, 2022 11:40 PM Assault Light Rail Revenue facility: transit station 1 0
August 25, 2022 6:07 AM Assault Light Rail Revenue facility: transit station 1 0
June 28, 2022 8:14 PM Assault Light Rail Revenue facility: parking facility 1 0
June 18, 2022 12:17 AM Assault Light Rail Revenue facility: transit station 1 0

Fleet

Fleet, workforce and reliability

How old the vehicles are, how many people run them, and how far they get between breakdowns. NTD publishes all three from 2022 onward.

Revenue vehicles
67
FY2024
Average age
12.22 yrs
weighted across the fleet
Past useful life
0%
0 vehicles at or beyond FTA's benchmark
Miles between failures
9,686
all mechanical failures, revenue miles

How the fleet has aged, 2009 to 2024

Average vehicle age, weighted across every mode the agency runs

A rising line is not automatically bad and a falling one is not automatically good: a fleet gets younger the year an agency takes delivery, and older every year it does not. What the shape shows is whether replacement is steady or comes in bursts. The table below says how many vehicles are actually past the life FTA expects of them.

Vehicles, and how many are accessible

Active revenue vehicles against those meeting the ADA standard

Fleet age

FTA's default useful life benchmark for each class, from the Transit Asset Management rule

Vehicle type Count Average age FTA benchmark Past FTA benchmark Past own benchmark
Light Rail Vehicle 67 12.22 yrs 31 yrs
0%

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

NTD counts a failure as major when it stops the vehicle finishing its trip.

Reliability by mode

Mode Service Revenue miles Major failures All failures Miles between failures
Light Rail Purchased transportation 3,064,966 154 263 11,654
Streetcar Purchased transportation 121,655 44 66 1,843

Fuel and energy

What the fleet burned in FY2024.

Miles by fuel

Comparing miles avoids any energy-equivalence assumption

Fuel by mode

Mode Diesel (gal) Gasoline (gal) CNG (gal eq.) Electric (kWh) Diesel mpg Zero-emission
Light Rail 31,749,200 100%
Streetcar 1,251,600 100%

All years

Full annual series

Every year this agency reported, as published.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 11,008,756 67,075,196 3,186,621 271,795 $80,285,434 $6,849,627 $7.29 $6.67 8.5%
2023 10,121,194 72,730,795 3,119,162 239,848 $68,268,745 $6,903,758 $6.75 $6.06 10.1%
2022 8,438,139 55,617,401 2,910,377 189,354 $55,868,943 $5,157,743 $6.62 $6.01 9.2%
2021 6,581,599 45,129,115 2,976,448 192,976 $55,153,154 $1,559,376 $8.38 $8.14 2.8%
2020 12,826,471 90,553,779 3,401,452 216,203 $50,925,795 $8,339,928 $3.97 $3.32 16.4%
2019 15,084,312 108,918,663 3,351,956 219,134 $48,417,272 $11,071,504 $3.21 $2.48 22.9%
2018 15,786,911 113,208,491 3,297,498 217,912 $43,021,498 $11,911,036 $2.73 $1.97 27.7%
2017 16,511,814 113,077,700 3,324,924 265,331 $41,487,087 $13,363,158 $2.51 $1.70 32.2%
2016 15,574,737 104,670,970 2,912,029 184,072 $35,076,276 $13,461,088 $2.25 $1.39 38.4%
2015 14,276,884 90,370,466 2,482,556 168,556 $31,288,715 $12,832,286 $2.19 $1.29 41%