West Central Mass Transit District

Demand Response at West Central Mass Transit District

West Central Mass Transit District carried 91,162 demand response boardings in FY2025 at $32.34 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Jacksonville, IL
← All of West Central Mass Transit District
FY2025 boardings
91.2K
+1.1% vs FY2024
Cost per ride
$32.34
+16.5% nationwide $52.35
Subsidy per ride
$29.55
+18.4% operating cost less fares
Fare recovery
8.6%
-15.1% nationwide 6.7%
Passenger miles
—
average trip — miles
Operating cost
$2.95M
Vehicles in service
27
at maximum service
Rides per revenue hour
2.29
39.8K hours operated

Ridership

This service reports annually.

Monthly boardings

NTD publishes monthly figures for full reporters only, so this service has annual data alone.

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 91,162 — 39,782 $2,948,285 $32.34 $29.55 8.6% 27

Full series

Every year West Central Mass Transit District reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 91,162 — 495,390 39,782 $2,948,285 $254,358 $32.34 $29.55 8.6%
2024 90,200 — 551,042 37,248 $2,504,897 $254,479 $27.77 $24.95 10.2%
2023 94,832 — 515,746 36,880 $2,308,795 $269,233 $24.35 $21.51 11.7%
2022 86,956 — 501,617 34,413 $1,872,951 $91,181 $21.54 $20.49 4.9%
2021 60,594 — 477,304 31,361 $1,672,859 $89,345 $27.61 $26.13 5.3%
2020 104,084 — 572,685 36,367 $1,717,381 $97,392 $16.50 $15.56 5.7%
2019 111,119 — 584,517 36,630 $1,679,695 $93,407 $15.12 $14.28 5.6%
2018 104,224 — 571,282 37,831 $1,640,845 $88,762 $15.74 $14.89 5.4%
2017 140,466 — 802,391 53,915 $1,639,834 $104,404 $11.67 $10.93 6.4%
2016 141,864 — 832,119 55,391 $1,847,366 $231,594 $13.02 $11.39 12.5%
2015 172,000 — 932,876 54,624 $2,013,638 $252,869 $11.71 $10.24 12.6%