Berkshire Regional Transit Authority

Demand Response at Berkshire Regional Transit Authority

Berkshire Regional Transit Authority (BRTA) carried 32,363 demand response boardings in FY2025 at $84.17 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Pittsfield, MA
FY2025 boardings
32.4K
+16.2% vs FY2024
Cost per ride
$84.17
+4.6% nationwide $52.35
Subsidy per ride
$82.58
+6.3% operating cost less fares
Fare recovery
1.9%
-45.5% nationwide 6.7%
Passenger miles
205.4K
average trip 6.35 miles
Operating cost
$2.72M
Vehicles in service
11
at maximum service
Rides per revenue hour
1.36
23.7K hours operated

Ridership

Monthly data through August 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 32,363 205,428 23,711 $2,724,012 $84.17 $82.58 1.9% 11

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Berkshire Regional Transit Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 32,363 205,428 316,774 23,711 $2,724,012 $51,324 $84.17 $82.58 1.9%
2024 27,840 165,503 265,244 20,905 $2,240,784 $77,527 $80.49 $77.70 3.5%
2023 23,948 148,447 235,370 18,814 $1,675,340 $75,456 $69.96 $66.81 4.5%
2022 19,420 128,476 179,035 15,019 $1,187,298 $64,867 $61.14 $57.80 5.5%
2021 15,044 71,154 138,809 14,561 $1,146,897 $46,721 $76.24 $73.13 4.1%
2020 22,561 132,715 215,434 18,279 $1,156,161 $77,966 $51.25 $47.79 6.7%
2019 27,298 252,759 275,142 19,166 $1,075,080 $110,108 $39.38 $35.35 10.2%
2018 30,458 357,635 310,320 21,733 $1,052,154 $145,268 $34.54 $29.77 13.8%
2017 26,387 167,111 283,190 19,666 $884,956 $131,492 $33.54 $28.55 14.9%
2016 28,055 169,667 289,052 25,312 $835,209 $133,092 $29.77 $25.03 15.9%
2015 25,301 156,866 275,493 24,968 $845,957 $143,265 $33.44 $27.77 16.9%