Cape Cod Regional Transit Authority

Demand Response at Cape Cod Regional Transit Authority

Cape Cod Regional Transit Authority carried 220,597 demand response boardings in FY2025 at $39.33 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Hyannis, MA
FY2025 boardings
220.6K
+12.3% vs FY2024
Cost per ride
$39.33
-18% nationwide $52.35
Subsidy per ride
$36.94
-18.5% operating cost less fares
Fare recovery
6.1%
+12.1% nationwide 6.7%
Passenger miles
1.27M
average trip 5.74 miles
Operating cost
$8.68M
Vehicles in service
103
at maximum service
Rides per revenue hour
2.14
103K hours operated

Ridership

Monthly data through August 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 217,867 1,238,526 101,523 $8,588,096 $39.42 $37.01 6.1% 97
Purchased transportation - taxi 2,730 28,088 1,475 $87,529 $32.06 $31.46 1.9% 6

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Cape Cod Regional Transit Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 220,597 1,266,614 1,410,507 102,998 $8,675,625 $527,062 $39.33 $36.94 6.1%
2024 196,395 1,151,082 1,329,532 98,970 $9,415,893 $510,218 $47.94 $45.35 5.4%
2023 169,935 1,069,382 1,134,444 91,121 $8,985,990 $484,187 $52.88 $50.03 5.4%
2022 156,353 1,017,785 1,145,272 90,076 $8,250,916 $621,514 $52.77 $48.80 7.5%
2021 256,009 2,759,473 2,556,202 188,052 $14,174,752 $8,314,947 $55.37 $22.89 58.7%
2020 485,582 4,400,728 3,592,464 246,649 $16,632,204 $10,449,769 $34.25 $12.73 62.8%
2019 569,604 5,162,339 4,535,153 311,163 $19,173,252 $12,932,584 $33.66 $10.96 67.5%
2018 550,996 5,253,670 4,424,897 307,991 $18,293,458 $12,293,873 $33.20 $10.89 67.2%
2017 579,564 5,620,588 4,758,155 299,490 $18,039,381 $11,583,397 $31.13 $11.14 64.2%
2016 583,586 5,130,006 5,380,916 277,260 $16,645,334 $11,161,058 $28.52 $9.40 67.1%
2015 570,868 5,480,053 5,174,544 289,879 $16,527,473 $9,247,228 $28.95 $12.75 56%