Central Ohio Transit Authority

Demand Response at Central Ohio Transit Authority

Central Ohio Transit Authority carried 496,458 demand response boardings in FY2024 at $41.84 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Columbus, OH
FY2024 boardings
496.5K
+24.9% vs FY2023
Cost per ride
$41.84
-12.4% nationwide $50.62
Subsidy per ride
$40.84
-11.9% operating cost less fares
Fare recovery
2.4%
-16.2% nationwide 6.8%
Passenger miles
3.51M
average trip 7.06 miles
Operating cost
$20.8M
Vehicles in service
91
at maximum service
Rides per revenue hour
2.2
225.8K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 261,537 2,953,339 173,767 $16,836,916 $64.38 $62.67 2.7% 64
Directly operated 234,921 552,701 52,083 $3,934,113 $16.75 $16.54 1.2% 27

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Central Ohio Transit Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 496,458 3,506,040 4,074,677 225,850 $20,771,029 $496,598 $41.84 $40.84 2.4%
2023 397,584 3,151,021 3,716,975 203,919 $18,978,754 $541,727 $47.74 $46.37 2.9%
2022 327,789 2,818,776 3,322,139 189,479 $16,175,633 $613,334 $49.35 $47.48 3.8%
2021 242,445 2,468,989 2,918,655 174,087 $12,911,044 $648,080 $53.25 $50.58 5%
2020 169,856 1,942,776 2,232,231 138,036 $14,391,962 $200,487 $84.73 $83.55 1.4%
2019 288,690 3,017,345 3,511,803 188,273 $11,139,754 $822,880 $38.59 $35.74 7.4%
2018 291,455 3,031,477 3,551,774 182,865 $10,105,324 $845,027 $34.67 $31.77 8.4%
2017 287,242 3,066,136 3,542,978 180,302 $9,950,304 $871,821 $34.64 $31.61 8.8%
2016 278,379 3,000,810 3,480,344 179,844 $9,982,492 $861,896 $35.86 $32.76 8.6%
2015 282,515 2,975,485 3,495,999 178,039 $10,000,650 $868,254 $35.40 $32.33 8.7%