Chapel Hill Transit

Demand Response at Chapel Hill Transit

Chapel Hill Transit carried 57,855 demand response boardings in FY2024 at $67.75 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Chapel Hill, NC
FY2024 boardings
57.9K
+0.9% vs FY2023
Cost per ride
$67.75
+24.9% nationwide $50.62
Subsidy per ride
operating cost less fares
Fare recovery
nationwide 6.8%
Passenger miles
276.3K
average trip 4.78 miles
Operating cost
$3.92M
Vehicles in service
14
at maximum service
Rides per revenue hour
2.32
24.9K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 57,855 276,332 24,922 $3,919,718 $67.75 14

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Chapel Hill Transit reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 57,855 276,332 330,062 24,922 $3,919,718 $67.75
2023 57,323 256,092 327,258 25,713 $3,108,354 $54.23
2022 50,814 215,329 279,721 23,727 $3,495,871 $68.80
2021 37,632 147,048 221,521 22,925 $2,801,878 $74.45
2020 57,602 259,741 281,023 25,497 $3,144,953 $54.60
2019 68,200 312,514 335,799 28,637 $3,079,008 $45.15
2018 62,280 266,306 284,687 26,406 $2,751,680 $44.18
2017 61,403 282,043 303,873 25,986 $2,713,894 $44.20
2016 60,216 278,131 286,078 24,204 $2,625,616 $43.60
2015 53,438 252,721 262,353 21,553 $2,677,752 $50.11