Charlotte Area Transit System

Commuter Bus at Charlotte Area Transit System

Charlotte Area Transit System carried 224,477 commuter bus boardings in FY2024 at $48.83 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Commuter Bus Charlotte, NC
FY2024 boardings
224.5K
-11.7% vs FY2023
Cost per ride
$48.83
+28.3% nationwide $24.52
Subsidy per ride
$44.87
+27.7% operating cost less fares
Fare recovery
8.1%
+6.5% nationwide 25.3%
Passenger miles
3.45M
average trip 15.38 miles
Operating cost
$11M
Vehicles in service
34
at maximum service
Rides per revenue hour
10.2
22K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every commuter bus operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 224,477 3,452,223 22,004 $10,960,713 $48.83 $44.87 8.1% 34

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Charlotte Area Transit System reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 224,477 3,452,223 508,876 22,004 $10,960,713 $889,367 $48.83 $44.87 8.1%
2023 254,249 3,835,368 519,474 22,179 $9,673,017 $736,834 $38.05 $35.15 7.6%
2022 184,377 2,791,950 548,629 23,384 $9,223,567 $970,502 $50.03 $44.76 10.5%
2021 38,792 575,597 313,435 12,870 $4,927,442 $745,999 $127.02 $107.79 15.1%
2020 537,364 7,973,574 910,371 43,035 $12,272,322 $2,497,690 $22.84 $18.19 20.4%
2019 691,155 9,787,046 1,076,027 52,288 $13,704,699 $2,949,369 $19.83 $15.56 21.5%
2018 895,792 12,850,952 1,199,780 58,331 $15,067,931 $4,356,387 $16.82 $11.96 28.9%
2017 950,506 12,649,793 1,194,786 55,619 $11,519,438 $6,504,459 $12.12 $5.28 56.5%
2016 880,364 12,115,292 1,161,283 52,804 $11,270,525 $6,857,782 $12.80 $5.01 60.8%
2015 1,080,304 15,516,820 1,186,408 52,877 $11,866,877 $2,569,406 $10.98 $8.61 21.7%