City of Glendale

Demand Response at City of Glendale

City of Glendale carried 48,048 demand response boardings in FY2024 at $70.48 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Glendale, AZ
FY2024 boardings
48K
+13% vs FY2023
Cost per ride
$70.48
+12.1% nationwide $50.62
Subsidy per ride
$68.34
+12.4% operating cost less fares
Fare recovery
3%
-9.6% nationwide 6.8%
Passenger miles
312.9K
average trip 6.51 miles
Operating cost
$3.39M
Vehicles in service
15
at maximum service
Rides per revenue hour
2.24
21.4K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 48,048 312,920 21,428 $3,386,312 $70.48 $68.34 3% 15

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year City of Glendale reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 48,048 312,920 261,780 21,428 $3,386,312 $102,619 $70.48 $68.34 3%
2023 42,508 262,792 228,361 18,848 $2,673,542 $89,632 $62.90 $60.79 3.4%
2022 38,270 176,042 208,673 18,575 $2,491,112 $86,832 $65.09 $62.82 3.5%
2021 43,670 200,882 217,134 19,599 $2,434,807 $7,442 $55.75 $55.58 0.3%
2020 47,273 217,456 220,104 19,230 $2,561,597 $92,152 $54.19 $52.24 3.6%
2019 66,174 304,400 281,658 24,707 $2,641,451 $141,374 $39.92 $37.78 5.4%
2018 69,934 321,696 280,391 25,090 $2,782,853 $129,571 $39.79 $37.94 4.7%
2017 71,912 330,795 288,455 25,997 $2,728,102 $89,641 $37.94 $36.69 3.3%
2016 74,256 355,686 322,813 28,172 $2,516,912 $92,016 $33.90 $32.66 3.7%
2015 77,318 363,408 338,702 28,897 $2,587,737 $92,359 $33.47 $32.27 3.6%