Coles County Council on Aging

Demand Response at Coles County Council on Aging

Coles County Council on Aging carried 33,586 demand response boardings in FY2025 at $26.64 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Charleston, IL
FY2025 boardings
33.6K
+6.8% vs FY2024
Cost per ride
$26.64
-5.8% nationwide $52.35
Subsidy per ride
$24.47
-3.8% operating cost less fares
Fare recovery
8.1%
-19.2% nationwide 6.7%
Passenger miles
—
average trip — miles
Operating cost
$894.8K
Vehicles in service
13
at maximum service
Rides per revenue hour
3.83
8.8K hours operated

Ridership

This service reports annually.

Monthly boardings

NTD publishes monthly figures for full reporters only, so this service has annual data alone.

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated — — — — — — — —
Purchased transportation 33,586 — 8,775 $894,806 $26.64 $24.47 8.1% 13

Full series

Every year Coles County Council on Aging reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 33,586 — 156,067 8,775 $894,806 $72,917 $26.64 $24.47 8.1%
2024 31,450 — 159,573 9,099 $889,404 $89,735 $28.28 $25.43 10.1%
2023 24,939 — 92,122 4,834 $727,488 $65,354 $29.17 $26.55 9%
2022 28,622 — 163,921 10,079 $1,005,689 $23,911 $35.14 $34.30 2.4%
2021 22,528 — 188,225 14,342 $935,990 $13,055 $41.55 $40.97 1.4%
2020 28,355 — 224,401 11,872 $645,904 $15,650 $22.78 $22.23 2.4%
2019 33,918 — 281,441 15,605 $535,277 $21,524 $15.78 $15.15 4%
2018 75,217 — 369,518 20,345 $997,255 $29,686 $13.26 $12.86 3%
2017 69,495 — 342,537 17,556 $900,566 $24,670 $12.96 $12.60 2.7%
2016 36,788 — 198,633 9,964 $446,801 $48,640 $12.15 $10.82 10.9%
2015 67,933 — 334,625 16,562 $816,278 $90,286 $12.02 $10.69 11.1%