Community & Economic Development Department

Demand Response at Community & Economic Development Department

Community & Economic Development Department carried 56,081 demand response boardings in FY2024 at $53.75 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Houston, TX
FY2024 boardings
56.1K
-7% vs FY2023
Cost per ride
$53.75
-3% nationwide $50.62
Subsidy per ride
$44.15
-3.8% operating cost less fares
Fare recovery
17.9%
+4.2% nationwide 6.8%
Passenger miles
746.4K
average trip 13.31 miles
Operating cost
$3.01M
Vehicles in service
17
at maximum service
Rides per revenue hour
2.26
24.8K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation - taxi 56,081 746,438 24,768 $3,014,106 $53.75 $44.15 17.9% 17

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Full series

Every year Community & Economic Development Department reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 56,081 746,438 661,712 24,768 $3,014,106 $538,338 $53.75 $44.15 17.9%
2023 60,298 731,529 632,042 25,960 $3,341,507 $573,007 $55.42 $45.91 17.1%
2022 58,384 705,036 564,029 22,123 $2,771,537 $406,687 $47.47 $40.51 14.7%
2021 62,621 536,972 536,972 19,093 $2,465,723 $363,902 $39.38 $33.56 14.8%
2020 79,297 643,376 46,102 $2,632,157 $561,836 $33.19 $26.11 21.3%
2019 105,122 847,183 61,169 $2,344,138 $264,311 $22.30 $19.78 11.3%
2018 96,489 836,251 57,861 $2,109,141 $126,943 $21.86 $20.54 6%
2017 87,205 807,640 61,828 $1,919,677 $136,572 $22.01 $20.45 7.1%
2016 93,357 774,307 69,759 $1,697,699 $124,269 $18.19 $16.85 7.3%
2015 79,210 622,856 60,405 $2,512,597 $216,647 $31.72 $28.99 8.6%