County of Lackawanna Transit System

Demand Response at County of Lackawanna Transit System

County of Lackawanna Transit System carried 126,622 demand response boardings in FY2024 at $43.42 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Scranton, PA
FY2024 boardings
126.6K
+8.4% vs FY2023
Cost per ride
$43.42
-4.9% nationwide $50.62
Subsidy per ride
$42.76
-5% operating cost less fares
Fare recovery
1.5%
+10.6% nationwide 6.8%
Passenger miles
898.3K
average trip 7.09 miles
Operating cost
$5.5M
Vehicles in service
41
at maximum service
Rides per revenue hour
2.49
50.8K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 104,352 712,127 41,470 $5,376,189 $51.52 $50.88 1.2% 26
Purchased transportation 22,270 186,177 9,299 $121,299 $5.45 $4.72 13.4% 15

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year County of Lackawanna Transit System reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 126,622 898,304 815,045 50,769 $5,497,488 $82,607 $43.42 $42.76 1.5%
2023 116,822 782,203 759,449 48,509 $5,331,764 $72,432 $45.64 $45.02 1.4%
2022 99,380 664,516 673,101 46,621 $5,118,197 $61,310 $51.50 $50.88 1.2%
2021 83,604 550,444 506,939 37,267 $4,882,941 $52,792 $58.41 $57.77 1.1%
2020 119,845 786,450 556,558 44,047 $5,168,869 $67,747 $43.13 $42.56 1.3%
2019 144,854 983,733 691,386 50,699 $4,919,641 $71,809 $33.96 $33.47 1.5%
2018 157,238 824,862 625,922 59,454 $4,226,016 $65,992 $26.88 $26.46 1.6%
2017 114,934 527,932 523,697 41,657 $2,580,281 $57,636 $22.45 $21.95 2.2%
2016 117,908 543,739 543,746 44,117 $2,296,858 $54,076 $19.48 $19.02 2.4%
2015 105,071 479,949 479,954 42,023 $2,733,189 $35,298 $26.01 $25.68 1.3%