Des Moines Area Regional Transit Authority

Demand Response at Des Moines Area Regional Transit Authority

Des Moines Area Regional Transit Authority carried 121,954 demand response boardings in FY2024 at $53.34 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Des Moines, IA
← All of Des Moines Area Regional Transit Authority
FY2024 boardings
122K
+9.5% vs FY2023
Cost per ride
$53.34
+1.1% nationwide $50.62
Subsidy per ride
$47.35
+0.9% operating cost less fares
Fare recovery
11.2%
+1.3% nationwide 6.8%
Passenger miles
883K
average trip 7.24 miles
Operating cost
$6.5M
Vehicles in service
30
at maximum service
Rides per revenue hour
2.06
59.1K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 111,108 804,864 56,023 $6,150,457 $55.36 $48.84 11.8% 28
Purchased transportation - taxi 10,846 78,127 3,115 $354,441 $32.68 $32.00 2.1% 2

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Des Moines Area Regional Transit Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 121,954 882,991 898,314 59,138 $6,504,898 $730,910 $53.34 $47.35 11.2%
2023 111,400 851,241 878,607 53,546 $5,878,058 $651,900 $52.77 $46.91 11.1%
2022 85,150 666,078 712,422 43,868 $4,606,617 $579,976 $54.10 $47.29 12.6%
2021 52,000 434,574 508,590 30,889 $3,123,138 $305,278 $60.06 $54.19 9.8%
2020 84,663 696,194 613,057 40,291 $3,705,257 $670,305 $43.76 $35.85 18.1%
2019 105,847 893,992 756,425 48,287 $3,928,911 $1,017,536 $37.12 $27.51 25.9%
2018 105,977 919,609 780,318 47,180 $4,008,892 $1,225,002 $37.83 $26.27 30.6%
2017 117,170 1,033,721 803,937 47,086 $3,918,169 $1,582,744 $33.44 $19.93 40.4%
2016 129,245 1,136,299 832,934 48,561 $3,927,401 $1,708,077 $30.39 $17.17 43.5%
2015 142,998 1,338,171 880,516 52,866 $3,669,871 $1,898,683 $25.66 $12.39 51.7%