Detroit Department of Transportation

Demand Response at Detroit Department of Transportation

Detroit Department of Transportation carried 301,629 demand response boardings in FY2024 at $34.91 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Detroit, MI
FY2024 boardings
301.6K
+24.8% vs FY2023
Cost per ride
$34.91
+42% nationwide $50.62
Subsidy per ride
$32.60
+46.4% operating cost less fares
Fare recovery
6.6%
-29.6% nationwide 6.8%
Passenger miles
2.77M
average trip 9.17 miles
Operating cost
$10.5M
Vehicles in service
83
at maximum service
Rides per revenue hour
1.61
187.4K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 301,629 2,765,976 187,394 $10,530,541 $34.91 $32.60 6.6% 83

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Detroit Department of Transportation reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 301,629 2,765,976 3,075,828 187,394 $10,530,541 $698,139 $34.91 $32.60 6.6%
2023 241,759 2,424,302 2,569,649 136,375 $5,944,066 $559,548 $24.59 $22.27 9.4%
2022 240,580 2,439,184 2,235,533 110,768 $4,828,625 $567,097 $20.07 $17.71 11.7%
2021 248,219 2,236,363 2,185,624 109,395 $4,468,019 $111,938 $18.00 $17.55 2.5%
2020 349,457 3,307,262 2,688,043 132,885 $5,314,288 $719,229 $15.21 $13.15 13.5%
2019 356,939 3,448,303 2,984,473 140,644 $5,595,041 $929,147 $15.68 $13.07 16.6%
2018 332,151 3,332,821 2,923,270 140,112 $5,111,328 $821,245 $15.39 $12.92 16.1%
2017 300,469 3,400,193 2,311,759 146,429 $4,378,837 $665,996 $14.57 $12.36 15.2%
2016 266,827 2,231,894 1,994,357 816,327 $6,507,255 $658,554 $24.39 $21.92 10.1%
2015 284,344 2,195,825 1,949,618 800,274 $6,921,911 $653,651 $24.34 $22.04 9.4%