Durham GoTriangle

Demand Response at Durham GoTriangle

Durham GoTriangle carried 41,224 demand response boardings in FY2024 at $183.92 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Durham, NC
FY2024 boardings
41.2K
+13.5% vs FY2023
Cost per ride
$183.92
+9% nationwide $50.62
Subsidy per ride
operating cost less fares
Fare recovery
nationwide 6.8%
Passenger miles
830.3K
average trip 20.14 miles
Operating cost
$7.58M
Vehicles in service
15
at maximum service
Rides per revenue hour
1.81
22.7K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 41,224 830,309 22,714 $7,581,989 $183.92 15

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Durham GoTriangle reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 41,224 830,309 463,340 22,714 $7,581,989 $183.92
2023 36,318 784,839 437,158 19,949 $6,129,335 $168.77
2022 35,367 776,366 393,435 17,188 $4,670,399 $132.06
2021 28,123 595,655 315,507 13,084 $4,692,810 $2,513 $166.87 $166.78 0.1%
2020 34,868 744,689 406,543 18,167 $3,798,680 $54,028 $108.94 $107.40 1.4%
2019 65,598 1,036,867 593,229 27,553 $3,624,653 $72,408 $55.26 $54.15 2%
2018 56,863 1,005,916 599,411 27,816 $3,386,657 $89,105 $59.56 $57.99 2.6%
2017 41,883 909,929 505,190 23,686 $3,074,927 $109,541 $73.42 $70.80 3.6%
2016 41,452 872,163 556,386 26,275 $3,040,179 $43,236 $73.34 $72.30 1.4%
2015 34,919 719,247 498,277 21,901 $2,781,582 $18,585 $79.66 $79.13 0.7%