East Tennessee Human Resource Agency, Inc.

Demand Response at East Tennessee Human Resource Agency, Inc.

East Tennessee Human Resource Agency, Inc. carried 212,854 demand response boardings in FY2024 at $53.25 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Knoxville, TN
FY2024 boardings
212.9K
-3.9% vs FY2023
Cost per ride
$53.25
+10% nationwide $50.62
Subsidy per ride
$42.64
+7.8% operating cost less fares
Fare recovery
19.9%
+8.9% nationwide 6.8%
Passenger miles
average trip — miles
Operating cost
$11.3M
Vehicles in service
78
at maximum service
Rides per revenue hour
1.48
143.7K hours operated

Ridership

This service reports annually.

Monthly boardings

NTD publishes monthly figures for full reporters only, so this service has annual data alone.

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 212,854 143,701 $11,333,453 $53.25 $42.64 19.9% 78

Full series

Every year East Tennessee Human Resource Agency, Inc. reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 212,854 3,139,572 143,701 $11,333,453 $2,256,638 $53.25 $42.64 19.9%
2023 221,434 3,184,570 165,918 $10,714,695 $1,959,223 $48.39 $39.54 18.3%
2022 207,621 3,058,193 156,223 $9,886,792 $1,502,547 $47.62 $40.38 15.2%
2021 196,822 3,153,963 161,024 $9,031,198 $321,641 $45.89 $44.25 3.6%
2020 247,644 4,051,673 197,815 $9,832,783 $434,221 $39.71 $37.95 4.4%
2019 285,197 4,710,774 225,155 $10,503,720 $505,111 $36.83 $35.06 4.8%
2018 268,722 4,334,528 211,856 $9,982,621 $546,854 $37.15 $35.11 5.5%
2017 269,540 4,475,998 212,856 $9,296,649 $788,551 $34.49 $31.57 8.5%
2016 282,121 4,572,714 219,341 $8,575,592 $612,096 $30.40 $28.23 7.1%
2015 299,460 4,920,506 222,351 $8,352,220 $404,337 $27.89 $26.54 4.8%