Eastern Panhandle Transit Authority

Demand Response at Eastern Panhandle Transit Authority

Eastern Panhandle Transit Authority carried 18,923 demand response boardings in FY2025 at $44.04 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Martinsburg, WV
FY2025 boardings
18.9K
-11.1% vs FY2024
Cost per ride
$44.04
+21.8% nationwide $52.35
Subsidy per ride
$41.74
+22.9% operating cost less fares
Fare recovery
5.2%
-14.7% nationwide 6.7%
Passenger miles
—
average trip — miles
Operating cost
$833.4K
Vehicles in service
10
at maximum service
Rides per revenue hour
1.94
9.8K hours operated

Ridership

This service reports annually.

Monthly boardings

NTD publishes monthly figures for full reporters only, so this service has annual data alone.

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 18,923 — 9,777 $833,361 $44.04 $41.74 5.2% 10

Full series

Every year Eastern Panhandle Transit Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 18,923 — 202,192 9,777 $833,361 $43,496 $44.04 $41.74 5.2%
2024 21,282 — 279,422 11,654 $769,655 $47,116 $36.16 $33.95 6.1%
2023 28,769 — 270,739 12,608 $771,213 $49,645 $26.81 $25.08 6.4%
2022 23,461 — 267,099 13,599 $689,778 $34,373 $29.40 $27.94 5%
2021 17,661 — 222,368 11,483 $547,664 $13,756 $31.01 $30.23 2.5%
2020 19,802 — 212,321 12,702 $401,411 $15,078 $20.27 $19.51 3.8%
2019 20,427 — 219,636 13,399 $405,590 $13,798 $19.86 $19.18 3.4%
2018 19,561 — 207,540 10,502 $361,023 $12,431 $18.46 $17.82 3.4%
2017 18,082 — 175,539 9,221 $334,745 $13,042 $18.51 $17.79 3.9%
2016 14,434 — 159,250 8,000 $265,137 $9,110 $18.37 $17.74 3.4%
2015 9,398 — 69,790 5,221 $222,434 $8,672 $23.67 $22.75 3.9%