Emerald Coast Rider

Demand Response at Emerald Coast Rider

Emerald Coast Rider carried 53,952 demand response boardings in FY2024 at $56.81 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Crestview, FL
FY2024 boardings
54K
+12.4% vs FY2023
Cost per ride
$56.81
+0.1% nationwide $50.62
Subsidy per ride
$53.02
+1.1% operating cost less fares
Fare recovery
6.7%
-12.3% nationwide 6.8%
Passenger miles
581.8K
average trip 10.78 miles
Operating cost
$3.07M
Vehicles in service
32
at maximum service
Rides per revenue hour
1.36
39.8K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 53,952 581,845 39,791 $3,065,123 $56.81 $53.02 6.7% 32

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Emerald Coast Rider reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 53,952 581,845 619,973 39,791 $3,065,123 $204,729 $56.81 $53.02 6.7%
2023 48,013 480,553 500,603 32,499 $2,725,540 $207,658 $56.77 $52.44 7.6%
2022 42,754 434,372 455,591 28,469 $2,207,354 $166,966 $51.63 $47.72 7.6%
2021 40,860 430,557 478,527 29,152 $2,576,676 $145,178 $63.06 $59.51 5.6%
2020 50,440 559,847 636,190 37,707 $2,580,319 $219,393 $51.16 $46.81 8.5%
2019 82,168 811,916 922,537 50,999 $2,284,369 $449,732 $27.80 $22.33 19.7%
2018 97,476 867,667 1,060,699 56,214 $2,270,412 $109,865 $23.29 $22.16 4.8%
2017 86,717 806,274 1,065,660 59,756 $2,092,983 $87,605 $24.14 $23.13 4.2%
2016 93,806 813,142 960,082 54,973 $2,007,729 $198,726 $21.40 $19.28 9.9%
2015 91,237 718,451 745,445 49,715 $1,986,161 $248,131 $21.77 $19.05 12.5%