Escambia County Area Transit

Demand Response at Escambia County Area Transit

Escambia County Area Transit carried 108,625 demand response boardings in FY2025 at $46.29 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Pensacola, FL
FY2025 boardings
108.6K
+1.2% vs FY2024
Cost per ride
$46.29
+1% nationwide $52.35
Subsidy per ride
$43.69
+2.9% operating cost less fares
Fare recovery
5.6%
-23.7% nationwide 6.7%
Passenger miles
1.05M
average trip 9.67 miles
Operating cost
$5.03M
Vehicles in service
50
at maximum service
Rides per revenue hour
1.6
68K hours operated

Ridership

Monthly data through August 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 85,679 820,470 52,262 $4,128,198 $48.18 $45.22 6.2% 35
Directly operated 22,946 230,005 15,701 $899,752 $39.21 $38.01 3.1% 15

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Escambia County Area Transit reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 108,625 1,050,475 1,034,249 67,963 $5,027,950 $281,707 $46.29 $43.69 5.6%
2024 107,318 1,052,647 973,051 59,801 $4,917,343 $361,043 $45.82 $42.46 7.3%
2023 112,971 1,104,392 1,025,392 65,144 $4,788,600 $409,476 $42.39 $38.76 8.6%
2022 109,590 1,017,680 994,279 68,544 $4,247,661 $419,447 $38.76 $34.93 9.9%
2021 97,181 822,871 909,967 68,311 $3,678,427 $227,103 $37.85 $35.51 6.2%
2020 103,377 865,429 1,010,188 79,997 $3,608,114 $234,567 $34.90 $32.63 6.5%
2019 106,476 905,630 986,884 78,444 $3,415,743 $358,060 $32.08 $28.72 10.5%
2018 101,671 813,482 910,859 67,565 $3,400,292 $342,116 $33.44 $30.08 10.1%
2017 89,858 762,094 877,123 62,933 $2,501,658 $327,207 $27.84 $24.20 13.1%
2016 88,688 920,006 963,323 68,103 $2,487,472 $206,348 $28.05 $25.72 8.3%
2015 90,789 907,458 855,486 59,651 $2,563,882 $116,354 $28.24 $26.96 4.5%