Gloucester CATA

Demand Response at Gloucester CATA

Gloucester CATA carried 56,956 demand response boardings in FY2025 at $38.89 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Gloucester, MA
← All of Gloucester CATA
FY2025 boardings
57K
-11.2% vs FY2024
Cost per ride
$38.89
+61.2% nationwide $52.35
Subsidy per ride
$37.90
+65.1% operating cost less fares
Fare recovery
2.5%
-47.8% nationwide 6.7%
Passenger miles
243K
average trip 4.27 miles
Operating cost
$2.21M
Vehicles in service
10
at maximum service
Rides per revenue hour
3.45
16.5K hours operated

Ridership

Monthly data through August 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 56,956 243,012 16,512 $2,214,948 $38.89 $37.90 2.5% 10

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Gloucester CATA reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 56,956 243,012 241,046 16,512 $2,214,948 $56,038 $38.89 $37.90 2.5%
2024 64,161 254,212 281,738 19,467 $1,547,743 $74,991 $24.12 $22.95 4.8%
2023 52,446 251,546 250,266 17,570 $1,009,834 $42,520 $19.25 $18.44 4.2%
2022 36,326 152,569 195,352 13,654 $1,223,328 $40,479 $33.68 $32.56 3.3%
2021 19,062 87,568 116,735 9,646 $830,972 $21,373 $43.59 $42.47 2.6%
2020 24,098 112,228 125,454 10,094 $840,626 $22,041 $34.88 $33.97 2.6%
2019 29,371 135,940 131,633 10,513 $887,199 $30,531 $30.21 $29.17 3.4%
2018 27,864 128,480 111,570 8,863 $779,396 $25,052 $27.97 $27.07 3.2%
2017 30,045 138,524 138,198 9,252 $747,838 $25,041 $24.89 $24.06 3.3%
2016 29,439 124,176 126,252 9,935 $747,852 $22,357 $25.40 $24.64 3%
2015 31,412 — 161,917 11,796 $863,375 $24,057 $27.49 $26.72 2.8%