Greater Richmond Transit Company

Demand Response at Greater Richmond Transit Company

Greater Richmond Transit Company carried 256,779 demand response boardings in FY2024 at $41.17 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Richmond, VA
FY2024 boardings
256.8K
+6.1% vs FY2023
Cost per ride
$41.17
+24.7% nationwide $50.62
Subsidy per ride
operating cost less fares
Fare recovery
nationwide 6.8%
Passenger miles
2.28M
average trip 8.88 miles
Operating cost
$10.6M
Vehicles in service
67
at maximum service
Rides per revenue hour
1.86
137.8K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 236,174 2,226,680 131,996 $9,850,653 $41.71 57
Directly operated 20,605 53,446 5,788 $721,512 $35.02 10

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Greater Richmond Transit Company reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 256,779 2,280,126 2,338,287 137,784 $10,572,165 $41.17
2023 241,985 2,319,894 2,016,769 125,466 $7,990,942 $33.02
2022 254,892 2,593,251 2,296,429 127,530 $7,702,484 $30.22
2021 211,297 2,476,821 2,095,057 125,385 $6,471,348 $30.63
2020 238,249 2,504,230 2,150,874 124,436 $5,961,289 $494,890 $25.02 $22.94 8.3%
2019 309,927 2,823,857 2,421,548 134,778 $6,355,789 $936,192 $20.51 $17.49 14.7%
2018 334,077 3,032,133 2,564,004 148,596 $6,669,800 $949,382 $19.96 $17.12 14.2%
2017 361,787 3,128,411 2,661,998 156,259 $6,658,813 $736,227 $18.41 $16.37 11.1%
2016 373,853 3,159,702 2,709,852 153,726 $6,689,938 $812,593 $17.89 $15.72 12.1%
2015 360,597 3,134,783 2,717,693 146,066 $6,670,304 $833,965 $18.50 $16.19 12.5%