Green Mountain Transit Authority

Demand Response at Green Mountain Transit Authority

Green Mountain Transit Authority carried 168,261 demand response boardings in FY2024 at $51.88 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Burlington, VT
FY2024 boardings
168.3K
+13% vs FY2023
Cost per ride
$51.88
+7.9% nationwide $50.62
Subsidy per ride
$32.72
-5.3% operating cost less fares
Fare recovery
36.9%
+31.3% nationwide 6.8%
Passenger miles
1.94M
average trip 11.5 miles
Operating cost
$8.73M
Vehicles in service
70
at maximum service
Rides per revenue hour
2.08
80.9K hours operated

Ridership

Monthly data through June 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 85,172 676,274 40,414 $3,506,612 $41.17 $38.83 5.7% 30
Directly operated 83,089 1,259,550 40,437 $5,222,461 $62.85 $26.46 57.9% 40

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Green Mountain Transit Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 168,261 1,935,824 1,677,898 80,851 $8,729,073 $3,223,399 $51.88 $32.72 36.9%
2023 148,963 1,726,143 1,655,947 76,220 $7,162,214 $2,013,642 $48.08 $34.56 28.1%
2022 145,434 1,686,556 1,671,965 72,414 $6,002,295 $1,551,263 $41.27 $30.61 25.8%
2021 99,556 1,245,019 1,566,328 74,094 $5,141,374 $1,495,797 $51.64 $36.62 29.1%
2020 135,978 1,940,265 2,039,817 65,911 $4,590,630 $1,201,623 $33.76 $24.92 26.2%
2019 158,805 1,628,847 1,596,290 77,821 $5,045,653 $100,135 $31.77 $31.14 2%
2018 47,137 205,799 271,690 21,872 $1,236,124 $97,896 $26.22 $24.15 7.9%
2017 48,848 318,173 290,832 23,232 $1,234,146 $99,511 $25.27 $23.23 8.1%
2016 51,646 254,883 331,466 27,338 $1,284,535 $111,470 $24.87 $22.71 8.7%
2015 55,470 260,134 349,421 30,610 $1,420,944 $123,335 $25.62 $23.39 8.7%