Jackson Area Transportation Authority

Demand Response at Jackson Area Transportation Authority

Jackson Area Transportation Authority carried 33,780 demand response boardings in FY2024 at $47.35 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Jackson, MI
FY2024 boardings
33.8K
+8.3% vs FY2023
Cost per ride
$47.35
-21% nationwide $50.62
Subsidy per ride
$41.20
-24.1% operating cost less fares
Fare recovery
13%
+37.2% nationwide 6.8%
Passenger miles
118.9K
average trip 3.52 miles
Operating cost
$1.6M
Vehicles in service
9
at maximum service
Rides per revenue hour
1.88
18K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 33,780 118,942 17,978 $1,599,363 $47.35 $41.20 13% 9

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Jackson Area Transportation Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 33,780 118,942 250,887 17,978 $1,599,363 $207,613 $47.35 $41.20 13%
2023 31,183 102,026 225,261 14,873 $1,869,036 $176,829 $59.94 $54.27 9.5%
2022 30,585 93,867 218,231 14,457 $1,908,636 $154,172 $62.40 $57.36 8.1%
2021 25,821 95,207 188,371 13,203 $1,530,758 $107,802 $59.28 $55.11 7%
2020 22,159 87,718 146,476 11,422 $1,344,751 $65,949 $60.69 $57.71 4.9%
2019 30,836 117,883 186,848 13,824 $1,532,949 $87,602 $49.71 $46.87 5.7%
2018 33,903 128,059 198,253 15,122 $1,547,444 $97,141 $45.64 $42.78 6.3%
2017 36,449 130,384 205,020 15,550 $1,544,801 $74,450 $42.38 $40.34 4.8%
2016 36,298 128,672 216,279 17,369 $1,658,729 $57,101 $45.70 $44.12 3.4%
2015 39,277 193,998 260,260 18,294 $1,983,097 $71,208 $50.49 $48.68 3.6%