Jackson Transit Authority

Demand Response at Jackson Transit Authority

Jackson Transit Authority carried 26,863 demand response boardings in FY2024 at $39.83 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Jackson, TN
FY2024 boardings
26.9K
+0.1% vs FY2023
Cost per ride
$39.83
-3.1% nationwide $50.62
Subsidy per ride
$34.45
-5.3% operating cost less fares
Fare recovery
13.5%
+17.1% nationwide 6.8%
Passenger miles
148.6K
average trip 5.53 miles
Operating cost
$1.07M
Vehicles in service
6
at maximum service
Rides per revenue hour
2.09
12.8K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 26,863 148,647 12,824 $1,069,867 $39.83 $34.45 13.5% 6

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Jackson Transit Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 26,863 148,647 179,260 12,824 $1,069,867 $144,476 $39.83 $34.45 13.5%
2023 26,832 139,728 164,589 12,105 $1,102,874 $127,178 $41.10 $36.36 11.5%
2022 28,154 156,827 170,104 12,452 $1,223,006 $197,358 $43.44 $36.43 16.1%
2021 27,198 156,699 178,074 13,324 $1,050,481 $162,427 $38.62 $32.65 15.5%
2020 33,558 207,139 205,505 14,562 $836,620 $242,116 $24.93 $17.72 28.9%
2019 37,277 236,611 213,487 14,671 $985,882 $249,962 $26.45 $19.74 25.4%
2018 36,512 239,380 213,863 14,133 $1,055,308 $265,462 $28.90 $21.63 25.2%
2017 37,904 249,965 213,202 14,122 $1,029,381 $277,660 $27.16 $19.83 27%
2016 41,853 255,676 210,555 14,390 $1,040,552 $294,166 $24.86 $17.83 28.3%
2015 34,459 241,006 223,722 13,998 $890,750 $283,432 $25.85 $17.62 31.8%