JAUNT, Inc.

Demand Response at JAUNT, Inc.

JAUNT, Inc. carried 171,968 demand response boardings in FY2025 at $55.30 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Charlottesville, VA
FY2025 boardings
172K
-4.4% vs FY2024
Cost per ride
$55.30
+7% nationwide $52.35
Subsidy per ride
$55.06
+8% operating cost less fares
Fare recovery
0.4%
-69.6% nationwide 6.7%
Passenger miles
1.51M
average trip 8.76 miles
Operating cost
$9.51M
Vehicles in service
52
at maximum service
Rides per revenue hour
2.26
76.2K hours operated

Ridership

Monthly data through August 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 171,968 1,507,275 76,197 $9,509,335 $55.30 $55.06 0.4% 52

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year JAUNT, Inc. reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 171,968 1,507,275 1,112,354 76,197 $9,509,335 $39,933 $55.30 $55.06 0.4%
2024 179,924 1,584,684 1,131,173 77,091 $9,301,229 $128,655 $51.70 $50.98 1.4%
2023 193,993 1,533,330 1,234,896 82,597 $9,034,810 $230,377 $46.57 $45.39 2.5%
2022 157,027 1,221,323 1,084,080 72,526 $7,977,152 $301,635 $50.80 $48.88 3.8%
2021 126,037 924,461 916,707 60,167 $8,591,401 $165,840 $68.17 $66.85 1.9%
2020 212,851 1,764,883 1,159,381 84,019 $7,134,479 $685,020 $33.52 $30.30 9.6%
2019 276,594 2,248,618 1,485,922 96,751 $6,923,983 $857,760 $25.03 $21.93 12.4%
2018 340,946 2,876,766 1,676,759 103,956 $6,913,899 $1,161,944 $20.28 $16.87 16.8%
2017 322,822 2,989,257 1,753,060 112,106 $6,615,931 $1,090,228 $20.49 $17.12 16.5%
2016 315,987 2,994,491 1,833,282 117,132 $6,242,954 $1,465,144 $19.76 $15.12 23.5%
2015 325,164 3,617,350 1,663,527 118,732 $6,014,725 $1,247,856 $18.50 $14.66 20.7%