Kanawha Valley Regional Transportation Authority

Demand Response at Kanawha Valley Regional Transportation Authority

Kanawha Valley Regional Transportation Authority carried 56,665 demand response boardings in FY2024 at $70.11 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Charleston, WV
FY2024 boardings
56.7K
+4.7% vs FY2023
Cost per ride
$70.11
+4.3% nationwide $50.62
Subsidy per ride
$68.63
+4.3% operating cost less fares
Fare recovery
2.1%
+0.1% nationwide 6.8%
Passenger miles
503.7K
average trip 8.89 miles
Operating cost
$3.97M
Vehicles in service
11
at maximum service
Rides per revenue hour
1.8
31.5K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 56,665 503,731 31,474 $3,972,653 $70.11 $68.63 2.1% 11

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Kanawha Valley Regional Transportation Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 56,665 503,731 520,282 31,474 $3,972,653 $83,696 $70.11 $68.63 2.1%
2023 54,111 477,705 501,009 32,323 $3,636,938 $76,509 $67.21 $65.80 2.1%
2022 32,358 279,718 321,269 18,929 $1,679,968 $60,601 $51.92 $50.05 3.6%
2021 17,285 160,145 211,453 12,123 $1,210,777 $40,118 $70.05 $67.73 3.3%
2020 16,183 202,613 186,615 13,935 $943,358 $44,115 $58.29 $55.57 4.7%
2019 19,259 201,432 199,911 16,372 $957,212 $51,628 $49.70 $47.02 5.4%
2018 19,718 223,781 222,688 20,475 $971,847 $52,013 $49.29 $46.65 5.4%
2017 21,480 236,774 236,733 21,675 $896,739 $55,525 $41.75 $39.16 6.2%
2016 22,590 264,544 260,770 26,949 $877,591 $60,383 $38.85 $36.18 6.9%
2015 24,050 297,574 294,519 26,823 $1,025,600 $51,563 $42.64 $40.50 5%