Kansas City Area Transportation Authority

Demand Response at Kansas City Area Transportation Authority

Kansas City Area Transportation Authority carried 609,354 demand response boardings in FY2024 at $42.85 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Kansas City, MO
FY2024 boardings
609.4K
+39.1% vs FY2023
Cost per ride
$42.85
-15.4% nationwide $50.62
Subsidy per ride
$41.17
-16.6% operating cost less fares
Fare recovery
3.9%
+57.2% nationwide 6.8%
Passenger miles
5.77M
average trip 9.46 miles
Operating cost
$26.1M
Vehicles in service
147
at maximum service
Rides per revenue hour
1.63
373.4K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 380,903 3,888,800 229,121 $13,840,334 $36.34 $33.96 6.5% 78
Purchased transportation - taxi 191,041 1,740,184 133,402 $10,511,846 $55.02 $54.39 1.2% 60
Directly operated 37,410 138,098 10,927 $1,761,168 $47.08 9

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Kansas City Area Transportation Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 609,354 5,767,082 6,619,999 373,450 $26,113,348 $1,027,769 $42.85 $41.17 3.9%
2023 438,120 3,617,146 3,870,132 258,376 $22,180,752 $555,171 $50.63 $49.36 2.5%
2022 329,713 2,226,980 2,508,263 133,580 $14,442,381 $381,441 $43.80 $42.65 2.6%
2021 298,157 2,104,655 2,142,391 115,342 $12,984,778 $511,103 $43.55 $41.84 3.9%
2020 273,539 1,670,157 1,869,721 105,437 $12,617,293 $561,673 $46.13 $44.07 4.5%
2019 373,943 2,424,302 2,808,450 170,592 $13,616,260 $1,210,323 $36.41 $33.18 8.9%
2018 377,732 2,589,894 2,978,256 180,401 $13,521,271 $1,191,446 $35.80 $32.64 8.8%
2017 388,317 2,704,443 3,087,754 186,330 $15,020,083 $916,293 $38.68 $36.32 6.1%
2016 411,991 2,691,770 3,124,538 190,852 $14,997,993 $874,300 $36.40 $34.28 5.8%
2015 404,327 2,653,356 3,061,495 187,025 $12,258,427 $843,687 $30.32 $28.23 6.9%