Knoxville Area Transit

Demand Response at Knoxville Area Transit

Knoxville Area Transit carried 61,862 demand response boardings in FY2024 at $59.32 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Knoxville, TN
← All of Knoxville Area Transit
FY2024 boardings
61.9K
-20.5% vs FY2023
Cost per ride
$59.32
+44.5% nationwide $50.62
Subsidy per ride
$57.54
+45.9% operating cost less fares
Fare recovery
3%
-23.1% nationwide 6.8%
Passenger miles
421.5K
average trip 6.81 miles
Operating cost
$3.67M
Vehicles in service
20
at maximum service
Rides per revenue hour
1.65
37.6K hours operated

Ridership

Monthly data through June 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 61,862 421,499 37,598 $3,669,475 $59.32 $57.54 3% 20

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Knoxville Area Transit reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 61,862 421,499 509,966 37,598 $3,669,475 $109,936 $59.32 $57.54 3%
2023 77,842 528,955 522,900 37,630 $3,194,615 $124,514 $41.04 $39.44 3.9%
2022 77,264 511,080 507,349 35,419 $2,476,798 $129,348 $32.06 $30.38 5.2%
2021 64,221 415,077 439,657 32,995 $2,405,478 $50,067 $37.46 $36.68 2.1%
2020 60,941 413,802 411,780 31,878 $2,215,637 $124,862 $36.36 $34.31 5.6%
2019 67,311 481,896 443,428 33,622 $2,222,102 $174,073 $33.01 $30.43 7.8%
2018 60,392 468,231 419,847 31,182 $2,147,569 $148,434 $35.56 $33.10 6.9%
2017 54,502 453,298 360,095 26,290 $2,444,811 $138,543 $44.86 $42.32 5.7%
2016 59,788 389,241 290,266 26,731 $1,851,929 $138,938 $30.97 $28.65 7.5%
2015 52,175 342,421 244,424 20,915 $1,691,583 $133,740 $32.42 $29.86 7.9%