Lehigh and Northampton Transportation Authority

Demand Response at Lehigh and Northampton Transportation Authority

Lehigh and Northampton Transportation Authority carried 231,638 demand response boardings in FY2024 at $57.39 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Allentown, PA
FY2024 boardings
231.6K
+2.7% vs FY2023
Cost per ride
$57.39
-5.4% nationwide $50.62
Subsidy per ride
$33.52
-4.5% operating cost less fares
Fare recovery
41.6%
-1.3% nationwide 6.8%
Passenger miles
2.41M
average trip 10.39 miles
Operating cost
$13.3M
Vehicles in service
69
at maximum service
Rides per revenue hour
1.94
119.2K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 231,638 2,406,448 119,225 $13,293,353 $57.39 $33.52 41.6% 69

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Lehigh and Northampton Transportation Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 231,638 2,406,448 1,941,288 119,225 $13,293,353 $5,529,365 $57.39 $33.52 41.6%
2023 225,648 2,452,507 1,811,814 106,296 $13,693,074 $5,773,079 $60.68 $35.10 42.2%
2022 183,493 1,996,266 1,377,252 77,961 $8,273,542 $3,158,173 $45.09 $27.88 38.2%
2021 151,387 1,394,925 1,236,553 75,531 $8,116,485 $3,289,400 $53.61 $31.89 40.5%
2020 265,561 2,917,718 1,848,139 114,295 $9,503,421 $997,563 $35.79 $32.03 10.5%
2019 359,535 3,917,166 2,352,889 148,992 $10,279,089 $1,257,287 $28.59 $25.09 12.2%
2018 394,932 4,263,715 2,536,731 163,580 $10,609,943 $989,304 $26.87 $24.36 9.3%
2017 482,546 5,648,549 2,913,654 185,661 $11,460,682 $1,172,903 $23.75 $21.32 10.2%
2016 410,966 5,776,838 2,763,986 187,000 $11,660,131 $913,399 $28.37 $26.15 7.8%
2015 419,901 7,368,447 3,958,002 201,888 $11,267,949 $657,311 $26.83 $25.27 5.8%