Luzerne County Transportation Authority

Demand Response at Luzerne County Transportation Authority

Luzerne County Transportation Authority carried 130,555 demand response boardings in FY2025 at $44.17 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Wilkes Barre, PA
FY2025 boardings
130.6K
+19.3% vs FY2024
Cost per ride
$44.17
-1.4% nationwide $52.35
Subsidy per ride
$42.05
-1.3% operating cost less fares
Fare recovery
4.8%
-1.9% nationwide 6.7%
Passenger miles
1.08M
average trip 8.29 miles
Operating cost
$5.77M
Vehicles in service
37
at maximum service
Rides per revenue hour
2.58
50.5K hours operated

Ridership

Monthly data through August 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 130,555 1,082,137 50,517 $5,766,410 $44.17 $42.05 4.8% 37

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Luzerne County Transportation Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 130,555 1,082,137 888,244 50,517 $5,766,410 $277,031 $44.17 $42.05 4.8%
2024 109,464 870,287 777,340 42,205 $4,902,865 $240,209 $44.79 $42.60 4.9%
2023 107,564 876,463 722,020 40,139 $4,757,475 $404,084 $44.23 $40.47 8.5%
2022 105,900 843,038 661,377 36,997 $4,054,484 $371,033 $38.29 $34.78 9.2%
2021 79,970 634,940 579,435 33,318 $3,739,597 $122,993 $46.76 $45.22 3.3%
2020 115,801 958,804 692,636 39,637 $3,975,783 $410,565 $34.33 $30.79 10.3%
2019 151,481 1,359,448 887,028 50,024 $3,846,061 $447,635 $25.39 $22.43 11.6%
2018 153,639 1,350,544 913,234 52,951 $3,628,597 $371,708 $23.62 $21.20 10.2%
2017 168,624 1,520,624 925,444 58,133 $3,581,997 $735,731 $21.24 $16.88 20.5%
2016 167,804 1,253,831 944,581 60,799 $3,428,910 $685,359 $20.43 $16.35 20%
2015 159,058 700,809 962,387 64,056 $3,411,008 $768,939 $21.45 $16.61 22.5%