Madison County Transit District

Demand Response at Madison County Transit District

Madison County Transit District carried 68,790 demand response boardings in FY2025 at $62.50 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Pontoon Beach, IL
FY2025 boardings
68.8K
+33% vs FY2024
Cost per ride
$62.50
-11.3% nationwide $52.35
Subsidy per ride
$60.40
-11% operating cost less fares
Fare recovery
3.4%
-9.8% nationwide 6.7%
Passenger miles
549.1K
average trip 7.98 miles
Operating cost
$4.3M
Vehicles in service
22
at maximum service
Rides per revenue hour
2.03
34K hours operated

Ridership

Monthly data through August 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 68,790 549,052 33,966 $4,299,685 $62.50 $60.40 3.4% 22

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Madison County Transit District reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 68,790 549,052 575,262 33,966 $4,299,685 $144,576 $62.50 $60.40 3.4%
2024 51,712 511,608 506,888 28,773 $3,644,680 $135,853 $70.48 $67.85 3.7%
2023 51,370 485,451 488,529 26,824 $3,210,247 $136,797 $62.49 $59.83 4.3%
2022 42,229 387,692 433,578 23,777 $2,977,893 $101,971 $70.52 $68.10 3.4%
2021 27,480 203,794 309,923 19,052 $2,686,105 $73,834 $97.75 $95.06 2.7%
2020 45,490 493,347 473,175 25,247 $3,113,459 $139,051 $68.44 $65.39 4.5%
2019 55,815 698,324 563,406 28,084 $3,102,236 $194,302 $55.58 $52.10 6.3%
2018 60,100 742,378 594,721 29,521 $3,195,503 $207,271 $53.17 $49.72 6.5%
2017 60,025 652,307 648,334 30,956 $3,263,079 $208,188 $54.36 $50.89 6.4%
2016 61,620 645,092 650,430 31,363 $3,094,684 $200,482 $50.22 $46.97 6.5%
2015 66,527 680,318 666,828 33,066 $3,253,101 $161,087 $48.90 $46.48 5%