Metropolitan Atlanta Rapid Transit Authority

Demand Response at Metropolitan Atlanta Rapid Transit Authority

Metropolitan Atlanta Rapid Transit Authority carried 759,097 demand response boardings in FY2024 at $98.26 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Atlanta, GA
FY2024 boardings
759.1K
+11% vs FY2023
Cost per ride
$98.26
+16.2% nationwide $50.62
Subsidy per ride
$97.50
+16.8% operating cost less fares
Fare recovery
0.8%
-38.3% nationwide 6.8%
Passenger miles
8.8M
average trip 11.59 miles
Operating cost
$74.6M
Vehicles in service
222
at maximum service
Rides per revenue hour
1.48
511.4K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 759,097 8,799,716 511,386 $74,588,119 $98.26 $97.50 0.8% 222

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Metropolitan Atlanta Rapid Transit Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 759,097 8,799,716 7,603,631 511,386 $74,588,119 $576,103 $98.26 $97.50 0.8%
2023 683,887 8,612,293 7,192,777 495,935 $57,818,849 $723,554 $84.54 $83.49 1.3%
2022 537,962 6,778,980 5,972,171 417,328 $46,197,704 $708,670 $85.88 $84.56 1.5%
2021 427,535 4,842,238 5,403,657 359,703 $37,609,384 $499,070 $87.97 $86.80 1.3%
2020 669,966 8,722,736 6,965,088 480,144 $39,823,381 $803,998 $59.44 $58.24 2%
2019 808,882 10,373,972 7,273,741 461,382 $38,231,233 $1,193,940 $47.26 $45.79 3.1%
2018 721,642 10,036,212 7,096,648 432,134 $32,607,363 $1,180,350 $45.18 $43.55 3.6%
2017 687,537 9,343,763 7,252,423 439,582 $34,241,112 $1,225,399 $49.80 $48.02 3.6%
2016 658,677 8,504,173 6,687,022 388,258 $33,473,832 $2,139,935 $50.82 $47.57 6.4%
2015 623,889 8,242,697 6,720,600 365,999 $29,588,629 $1,868,322 $47.43 $44.43 6.3%