MetroWest Regional Transit Authority

Bus at MetroWest Regional Transit Authority

MetroWest Regional Transit Authority carried 547,394 bus boardings in FY2025 at $16.39 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Bus Framingham, MA
FY2025 boardings
547.4K
+35.7% vs FY2024
Cost per ride
$16.39
-9.5% nationwide $8.57
Subsidy per ride
$15.91
-6.6% operating cost less fares
Fare recovery
3%
-50.2% nationwide 10.4%
Passenger miles
2.15M
average trip 3.93 miles
Operating cost
$8.97M
Vehicles in service
45
at maximum service
Rides per revenue hour
5.42
101K hours operated

Ridership

Monthly data through August 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every bus operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 547,394 2,148,630 100,999 $8,973,531 $16.39 $15.91 3% 45

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year MetroWest Regional Transit Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 547,394 2,148,630 1,384,349 100,999 $8,973,531 $264,845 $16.39 $15.91 3%
2024 403,434 1,573,393 1,127,353 80,671 $7,306,351 $433,085 $18.11 $17.04 5.9%
2023 328,185 1,529,267 1,037,610 73,114 $5,879,264 $186,848 $17.91 $17.35 3.2%
2022 219,304 1,128,894 992,541 70,867 $5,540,398 $95,156 $25.26 $24.83 1.7%
2021 192,968 993,327 1,014,318 72,822 $5,872,311 $68,598 $30.43 $30.08 1.2%
2020 474,988 2,445,062 1,210,820 85,790 $5,704,813 $562,424 $12.01 $10.83 9.9%
2019 592,164 3,048,240 1,245,430 88,110 $5,441,890 $676,925 $9.19 $8.05 12.4%
2018 596,313 3,071,011 1,157,285 85,201 $5,015,973 $736,746 $8.41 $7.18 14.7%
2017 547,674 2,822,422 1,116,056 80,927 $4,546,059 $387,493 $8.30 $7.59 8.5%
2016 529,850 2,914,175 1,017,250 73,775 $4,085,657 $343,383 $7.71 $7.06 8.4%
2015 525,442 2,889,931 1,036,390 70,360 $3,738,489 $397,576 $7.11 $6.36 10.6%