Michiana Area Council of Governments

Demand Response at Michiana Area Council of Governments

Michiana Area Council of Governments carried 31,098 demand response boardings in FY2024 at $40.56 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response South Bend, IN
FY2024 boardings
31.1K
+5.3% vs FY2023
Cost per ride
$40.56
+10.6% nationwide $50.62
Subsidy per ride
$38.73
+10.3% operating cost less fares
Fare recovery
4.5%
+6.3% nationwide 6.8%
Passenger miles
175.5K
average trip 5.64 miles
Operating cost
$1.26M
Vehicles in service
10
at maximum service
Rides per revenue hour
1.86
16.7K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 31,098 175,494 16,688 $1,261,390 $40.56 $38.73 4.5% 10

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Michiana Area Council of Governments reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 31,098 175,494 251,156 16,688 $1,261,390 $56,887 $40.56 $38.73 4.5%
2023 29,532 164,221 235,404 15,174 $1,082,823 $45,952 $36.67 $35.11 4.2%
2022 28,611 158,037 234,525 15,969 $1,102,614 $44,575 $38.54 $36.98 4%
2021 27,885 159,222 249,578 15,614 $912,107 $40,105 $32.71 $31.27 4.4%
2020 28,844 157,645 230,290 15,089 $858,016 $20,032 $29.75 $29.05 2.3%
2019 40,306 228,155 387,744 23,877 $1,074,370 $73,153 $26.66 $24.84 6.8%
2018 38,148 198,643 340,095 20,176 $1,131,153 $74,942 $29.65 $27.69 6.6%
2017 32,486 154,616 267,359 16,576 $1,035,506 $59,087 $31.88 $30.06 5.7%
2016 30,709 143,021 241,662 15,426 $948,128 $53,908 $30.87 $29.12 5.7%
2015 24,749 115,187 184,234 12,173 $822,981 $40,589 $33.25 $31.61 4.9%