Mountain Mobility

Demand Response at Mountain Mobility

Mountain Mobility carried 91,770 demand response boardings in FY2024 at $35.31 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Asheville, NC
FY2024 boardings
91.8K
+5.8% vs FY2023
Cost per ride
$35.31
+8.4% nationwide $50.62
Subsidy per ride
$26.73
+18.2% operating cost less fares
Fare recovery
24.3%
-20.5% nationwide 6.8%
Passenger miles
848.7K
average trip 9.25 miles
Operating cost
$3.24M
Vehicles in service
23
at maximum service
Rides per revenue hour
1.94
47.4K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 91,770 848,744 47,409 $3,239,954 $35.31 $26.73 24.3% 23

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Mountain Mobility reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 91,770 848,744 794,978 47,409 $3,239,954 $787,360 $35.31 $26.73 24.3%
2023 86,703 786,002 671,009 35,857 $2,823,896 $862,879 $32.57 $22.62 30.6%
2022 83,063 785,814 614,298 32,493 $2,726,376 $816,366 $32.82 $22.99 29.9%
2021 70,327 642,054 510,545 27,848 $2,639,312 $620,278 $37.53 $28.71 23.5%
2020 101,284 964,501 801,324 44,245 $2,879,859 $844,297 $28.43 $20.10 29.3%
2019 115,662 978,525 921,185 50,700 $2,850,669 $849,186 $24.65 $17.30 29.8%
2018 108,834 1,025,287 841,446 45,646 $2,678,108 $795,726 $24.61 $17.30 29.7%
2017 121,843 1,223,585 915,943 47,217 $2,732,891 $969,935 $22.43 $14.47 35.5%
2016 131,867 1,358,916 1,034,910 53,791 $2,774,698 $1,108,298 $21.04 $12.64 39.9%
2015 136,910 1,412,119 1,079,909 56,089 $2,889,408 $81,304 $21.10 $20.51 2.8%