NFTA - Metro Bus & Rail

Bus at NFTA - Metro Bus & Rail

NFTA - Metro Bus & Rail carried 12,866,609 bus boardings in FY2024 at $8.54 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Bus Buffalo, NY
FY2024 boardings
12.9M
+8.7% vs FY2023
Cost per ride
$8.54
-3.9% nationwide $8.24
Subsidy per ride
$6.72
-4.6% operating cost less fares
Fare recovery
21.4%
+3% nationwide 11%
Passenger miles
39.7M
average trip 3.09 miles
Operating cost
$109.9M
Vehicles in service
202
at maximum service
Rides per revenue hour
19.74
651.7K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every bus operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 12,866,609 39,738,102 651,705 $109,888,075 $8.54 $6.72 21.4% 202

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year NFTA - Metro Bus & Rail reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 12,866,609 39,738,102 7,085,315 651,705 $109,888,075 $23,487,168 $8.54 $6.72 21.4%
2023 11,833,867 37,477,239 6,874,780 641,624 $105,129,982 $21,806,055 $8.88 $7.04 20.7%
2022 10,879,705 34,727,837 7,314,694 675,114 $100,136,825 $20,038,405 $9.20 $7.36 20%
2021 9,689,616 32,053,386 7,632,706 719,433 $97,083,554 $10,408,383 $10.02 $8.95 10.7%
2020 19,402,251 64,045,022 8,366,061 788,286 $103,742,642 $29,322,174 $5.35 $3.84 28.3%
2019 19,282,797 68,596,995 8,432,832 773,382 $106,024,217 $29,936,218 $5.50 $3.95 28.2%
2018 20,434,993 73,140,158 8,425,000 767,163 $104,500,121 $29,836,843 $5.11 $3.65 28.6%
2017 21,602,535 75,092,403 8,537,048 774,635 $99,813,700 $30,633,416 $4.62 $3.20 30.7%
2016 22,680,510 78,051,594 8,437,553 786,100 $101,653,598 $31,548,267 $4.48 $3.09 31%
2015 21,714,180 77,126,116 8,425,278 787,970 $96,593,539 $31,564,813 $4.45 $2.99 32.7%