Paratransit, Inc.

Demand Response at Paratransit, Inc.

Paratransit, Inc. carried 46,115 demand response boardings in FY2025 at $47.88 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Sacramento, CA
FY2025 boardings
46.1K
-11% vs FY2024
Cost per ride
$47.88
-15.7% nationwide $52.35
Subsidy per ride
—
operating cost less fares
Fare recovery
—
nationwide 6.7%
Passenger miles
865.5K
average trip 18.77 miles
Operating cost
$2.21M
Vehicles in service
19
at maximum service
Rides per revenue hour
2.04
22.6K hours operated

Ridership

Monthly data through August 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation — — — — — — — —
Purchased transportation - taxi — — — — — — — —
Directly operated 46,115 865,473 22,639 $2,207,950 $47.88 — — 19

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Paratransit, Inc. reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 46,115 865,473 346,397 22,639 $2,207,950 — $47.88 — —
2024 51,811 926,958 464,008 29,205 $2,941,810 — $56.78 — —
2023 41,481 627,191 424,440 25,080 $2,373,789 — $57.23 — —
2022 19,792 268,298 277,756 15,028 $1,708,776 — $86.34 — —
2021 3,873 38,039 46,697 2,745 $358,746 — $92.63 — —
2020 333,564 2,904,830 2,852,590 191,239 $19,973,192 $1,340,333 $59.88 $55.86 6.7%
2019 405,179 3,782,009 3,461,767 230,127 $20,662,655 $1,876,478 $51.00 $46.37 9.1%
2018 413,386 3,911,583 3,537,330 238,768 $19,503,908 $1,858,768 $47.18 $42.68 9.5%
2017 432,090 4,157,578 3,655,419 244,066 $20,821,673 $1,924,468 $48.19 $43.73 9.2%
2016 438,010 4,051,120 3,743,319 243,470 $20,909,656 $1,738,253 $47.74 $43.77 8.3%
2015 416,093 3,807,732 3,605,907 237,954 $18,949,482 $1,540,675 $45.54 $41.84 8.1%