Pierce Transit

Demand Response at Pierce Transit

Pierce Transit carried 403,582 demand response boardings in FY2025 at $60.53 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Lakewood, WA
FY2025 boardings
403.6K
+12% vs FY2024
Cost per ride
$60.53
-4.8% nationwide $52.35
Subsidy per ride
$59.46
-4.7% operating cost less fares
Fare recovery
1.8%
-2.4% nationwide 6.7%
Passenger miles
2.75M
average trip 6.81 miles
Operating cost
$24.4M
Vehicles in service
98
at maximum service
Rides per revenue hour
1.95
206.7K hours operated

Ridership

Monthly data through August 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 379,478 2,584,631 195,050 $22,475,513 $59.23 $58.18 1.8% 86
Directly operated 24,104 163,515 11,661 $1,954,193 $81.07 $79.64 1.8% 12

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Pierce Transit reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 403,582 2,748,146 2,952,076 206,711 $24,429,706 $433,194 $60.53 $59.46 1.8%
2024 360,400 2,639,407 2,682,487 195,218 $22,911,211 $416,366 $63.57 $62.42 1.8%
2023 278,398 2,131,449 2,095,276 153,757 $18,645,727 $387,613 $66.98 $65.58 2.1%
2022 215,109 1,643,798 1,717,678 124,027 $16,695,038 $263,813 $77.61 $76.39 1.6%
2021 163,024 1,243,345 1,367,836 96,105 $13,266,088 $204,661 $81.38 $80.12 1.5%
2020 150,289 1,062,835 1,184,490 82,899 $11,976,001 $180,140 $79.69 $78.49 1.5%
2019 291,142 2,212,926 2,013,555 144,543 $15,453,604 $397,603 $53.08 $51.71 2.6%
2018 300,043 2,330,584 2,041,875 145,574 $14,938,133 $394,485 $49.79 $48.47 2.6%
2017 324,753 2,462,493 2,139,954 157,514 $18,612,915 $350,733 $57.31 $56.23 1.9%
2016 347,991 2,672,830 2,264,711 163,339 $17,922,236 $318,760 $51.50 $50.59 1.8%
2015 368,411 2,744,467 2,336,378 166,951 $17,347,709 $235,046 $47.09 $46.45 1.4%