Portage Area Regional Transportation Authority

Demand Response at Portage Area Regional Transportation Authority

Portage Area Regional Transportation Authority carried 48,521 demand response boardings in FY2024 at $70.72 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Kent, OH
FY2024 boardings
48.5K
+3.9% vs FY2023
Cost per ride
$70.72
+5.9% nationwide $50.62
Subsidy per ride
$60.45
+2.4% operating cost less fares
Fare recovery
14.5%
+25% nationwide 6.8%
Passenger miles
350.3K
average trip 7.22 miles
Operating cost
$3.43M
Vehicles in service
26
at maximum service
Rides per revenue hour
2
24.2K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 48,521 350,254 24,226 $3,431,198 $70.72 $60.45 14.5% 26

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Portage Area Regional Transportation Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 48,521 350,254 430,655 24,226 $3,431,198 $498,163 $70.72 $60.45 14.5%
2023 46,686 348,010 417,277 22,211 $3,117,743 $362,066 $66.78 $59.03 11.6%
2022 42,693 313,448 404,823 21,685 $3,108,899 $312,008 $72.82 $65.51 10%
2021 40,212 306,175 388,889 20,456 $2,622,816 $276,874 $65.22 $58.34 10.6%
2020 40,670 324,025 400,497 22,065 $2,716,996 $271,179 $66.81 $60.14 10%
2019 75,344 647,862 643,299 33,728 $3,341,790 $465,605 $44.35 $38.17 13.9%
2018 82,666 697,107 675,660 36,213 $4,089,669 $412,625 $49.47 $44.48 10.1%
2017 89,874 776,962 701,961 38,474 $4,028,182 $282,197 $44.82 $41.68 7%
2016 106,309 942,889 739,392 40,030 $4,011,342 $387,902 $37.73 $34.08 9.7%
2015 107,331 933,736 737,846 40,740 $3,798,143 $398,064 $35.39 $31.68 10.5%