Regional Transportation Commission of Washoe County

Demand Response at Regional Transportation Commission of Washoe County

Regional Transportation Commission of Washoe County carried 246,104 demand response boardings in FY2025 at $47.30 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Reno, NV
FY2025 boardings
246.1K
+7.3% vs FY2024
Cost per ride
$47.30
+3.7% nationwide $52.35
Subsidy per ride
$46.49
+4.1% operating cost less fares
Fare recovery
1.7%
-19.7% nationwide 6.7%
Passenger miles
1.72M
average trip 7.01 miles
Operating cost
$11.6M
Vehicles in service
66
at maximum service
Rides per revenue hour
2.42
101.5K hours operated

Ridership

Monthly data through August 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 212,909 1,481,382 92,254 $10,797,098 $50.71 $50.20 1% 44
Purchased transportation - taxi 30,154 229,440 8,760 $656,168 $21.76 $18.80 13.6% 7
Purchased transportation - taxi 3,041 13,511 505 $187,160 $61.55 $61.06 0.8% 15

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Regional Transportation Commission of Washoe County reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 246,104 1,724,333 1,562,425 101,519 $11,640,426 $200,023 $47.30 $46.49 1.7%
2024 229,271 1,557,809 1,520,153 95,248 $10,458,355 $223,681 $45.62 $44.64 2.1%
2023 164,593 1,127,247 1,187,460 82,116 $9,602,987 $262,670 $58.34 $56.75 2.7%
2022 144,474 1,060,764 1,090,973 71,565 $8,321,445 $277,279 $57.60 $55.68 3.3%
2021 121,468 796,562 1,020,354 77,010 $8,584,336 $282,009 $70.67 $68.35 3.3%
2020 177,878 1,427,878 1,368,678 95,723 $7,966,594 $366,542 $44.79 $42.73 4.6%
2019 226,913 1,801,880 1,699,643 109,962 $8,387,905 $423,426 $36.97 $35.10 5%
2018 251,461 1,876,785 1,563,459 108,163 $8,389,365 $425,604 $33.36 $31.67 5.1%
2017 231,438 1,668,110 1,403,908 85,025 $7,487,518 $413,258 $32.35 $30.57 5.5%
2016 224,812 1,656,302 1,383,323 83,105 $6,884,685 $638,480 $30.62 $27.78 9.3%
2015 227,060 1,655,848 1,376,547 82,864 $6,646,224 $650,544 $29.27 $26.41 9.8%