Sangamon Mass Transit District

Demand Response at Sangamon Mass Transit District

Sangamon Mass Transit District (SMTD) carried 98,705 demand response boardings in FY2025 at $31.41 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Springfield, IL
FY2025 boardings
98.7K
+3.2% vs FY2024
Cost per ride
$31.41
-0.6% nationwide $52.35
Subsidy per ride
$28.30
-1.2% operating cost less fares
Fare recovery
9.9%
+5.9% nationwide 6.7%
Passenger miles
614.4K
average trip 6.23 miles
Operating cost
$3.1M
Vehicles in service
21
at maximum service
Rides per revenue hour
2.38
41.4K hours operated

Ridership

Monthly data through August 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 98,705 614,439 41,434 $3,100,120 $31.41 $28.30 9.9% 21

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Sangamon Mass Transit District reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 98,705 614,439 570,022 41,434 $3,100,120 $306,396 $31.41 $28.30 9.9%
2024 95,639 588,369 535,710 39,544 $3,022,521 $282,145 $31.60 $28.65 9.3%
2023 87,783 531,523 498,153 36,515 $2,748,978 $263,432 $31.32 $28.31 9.6%
2022 75,139 443,777 430,751 32,676 $2,329,637 $206,448 $31.00 $28.26 8.9%
2021 63,363 338,777 360,342 28,150 $2,551,614 $57,266 $40.27 $39.37 2.2%
2020 76,624 474,280 415,027 30,371 $1,907,166 $182,863 $24.89 $22.50 9.6%
2019 86,085 538,263 442,297 32,888 $1,771,417 $241,038 $20.58 $17.78 13.6%
2018 78,123 493,221 390,215 29,878 $1,810,502 $226,109 $23.18 $20.28 12.5%
2017 77,957 474,422 385,788 30,988 $1,667,967 $228,586 $21.40 $18.46 13.7%
2016 80,766 496,627 393,446 31,095 $1,735,725 $230,244 $21.49 $18.64 13.3%
2015 74,126 461,401 359,108 27,646 $1,508,098 $199,762 $20.35 $17.65 13.2%